Restaurant Supervisor - Square1682 - Square 1682

Kimpton Hotels & Restaurants • Philadelphia, PA • 2h ago

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Work in collaboration with restaurant management in crafting an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires an employee staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:

Lead service education through daily line-ups; new staff training programs; ongoing development programs and seminars; daily evaluation of restaurant service performance; employee discussion and evaluations; coordination of timely food production.

Work with restaurant managers and Chef to provide excellent quality and presentation of all food to the guests.

Help meet budget in all areas of cost control with consistent focus on cost of sales and payroll.

Communicate with management, employees, and accounting staffs, identifying attractive and developable personnel and providing necessary training as positions open.

Help to fill any open positions with qualified candidates. All personnel should receive regular, timely, and honest evaluations of their performance and potential.

Monitor the cleanliness of the restaurant internally and externally.

Coordinate kitchen cleanliness with Chef.

Coordinate service area maintenance when necessary.

Supervise all non-supervisory employees.

Assist with interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

What You Bring

1 year of experience in a similar supervisory role is preferred.

Passion for crafting and personalizing guest experiences.

Highly motivated and flexible, with the ability to take initiative.

Food Handler and Alcohol Awareness Certifications (if applicable).

Able to prioritize multiple tasks in a dynamic environment.

Able to learn, retain, and present product, menu, and allergy information to guests.

Knowledge of or ability to learn the restaurant point-of-sale system.

Excellent communication and presentation skills.

Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .

Be Yourself. Lead Yourself. Make it Count.

Similar Jobs

Traveling Reset Merchandiser Day Shift

SPAR • Philadelphia, PA • 45min ago

Retail & Hospitality

Overview Traveling Reset Merchandiser Day Shift SPAR is growing our reset and remodel merchandising team! This Reset Merchandiser job will be part of a team remodeling the insides of big box retailers. Anyone with a back...

45min ago

Go to Apply

Thai Food Cook (Permanent)

VIMAN THAI CUISINE • Folsom, PA • 2h ago

Retail & Hospitality

Job Duties: Prepare recipe and cook "Thai Food" of all varieties Decide the spices to be used Hire and train new hire keep kitchen clean and up to the code standards. Order inventory and control wastage. Help in the rest...

2h ago

Go to Apply

Thai Food Cook (Temporary)

VIMAN THAI CUISINE • Folsom, PA • 2h ago

Retail & Hospitality

2h ago

Go to Apply

Barback - Kimpton Hotel Palomar Philadelphia

Kimpton Hotels & Restaurants • Philadelphia, PA • 2h ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

2h ago

Go to Apply

Restaurant Server - Marketplace Caf - King of Prussia

Nordstrom • King Of Prussia, PA • 2h ago

Retail & Hospitality

Job Description The ideal restaurant server is self-motivated and committed to providing outstanding customer service every day. A day in the life... Share your knowledge and enthusiasm about the restaurant's menu and pr...

2h ago

Go to Apply

Retail Sales Associate

Verizon Communications, Inc. • Philadelphia, PA • 7h ago

Retail & Hospitality

Reference #: r-1083894 When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power a...

7h ago

Go to Apply

Major Accounts UpMarket District Manager

ADP • Fort Washington, PA • 17h ago

Retail & Hospitality

ADP is hiring a Sales Representative, Major Accounts. Are you ready to control your financial future with unlimited upside earnings potential? Do you want a lasting career with a company that offers autonomy to run a boo...

17h ago

Go to Apply

Utility Dining Room Attendant

Marriott • Philadelphia, PA • 18h ago

Retail & Hospitality

Additional Information Must be available to work Day and Evening Shifts and weekends. Job Number 25147895 Job Category Food and Beverage & Culinary Location Courtyard by Marriott Philadelphia South at The Navy Yard,...

18h ago

Go to Apply

Room Attendant

Marriott • Philadelphia, PA • 18h ago

Retail & Hospitality

Additional Information Evening Shift Support Job Number 25147876 Job Category Housekeeping & Laundry Location W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP ( https:...

18h ago

Go to Apply

Room Attendant

Marriott • Philadelphia, PA • 18h ago

Retail & Hospitality

Additional Information Evening Shift Support Job Number 25147874 Job Category Housekeeping & Laundry Location W Philadelphia, 1439 Chestnut Street, Philadelphia, Pennsylvania, United States, 19102VIEW ON MAP ( https:...

18h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.