About the Metropolitan Museum of Art
The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City-The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.
Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.
At The Met, every staff member - from security officers to researchers to scientists and beyond - lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.
Respect: Engage one another with collegiality, empathy, and kindness, always.
Inclusivity: Ensure that all are and feel welcome and valued.
Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.
Excellence: Lead the cultural world in quality and expertise-and inspire curiosity and creativity.
Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.
GENERAL STATEMENT OF RESPONSIBILITES & DUTIES:
As the Producer, Email, you will create produce and deploy email campaigns to build the museum's brand, generate revenue and increase retention & acquisition. As a crucial part of the Marketing department, you will deliver email campaigns for stakeholders across the museum including Membership, Education, Development, Marketing and Retail. You will be responsible for all aspects of the Museum's email lifecycle including content creation, HTML coding, scripting, list management, deployment and analysis.
PRIMARY RESPONSIBILIES & DUTIES:
Produce email campaigns from internal stakeholders (PSD, request forms, templates)
Code emails into HTML using image slicing and hand-coding techniques
Writing and editorializing email content and newsletters
Quality assurance of all emails (copyedit, brand, functionality, legal, platform rendering)
Manage subscription lists, create segments for targeting and suppressions
Create AB/multivariate tests to improve email response rates
Creation of better email workflows, data connections, and microsites
Report on email results for the marketing team and other stakeholders
Analyze results and create actionable recommendations Upkeep of email calendar and campaigns from strategy to launch
Collaborate with stakeholders throughout the lifecycle of each email, including edits, obtaining approvals, and communicating effectively throughout
Knowledge of email best practices to campaigns and stakeholders
Helping with marketing and communication related events
REQUIREMENTS & QUALIFICATIONS:
Bachelor's Degree in Communications, Marketing, Design, or related field
2-3 years experience in email marketing
Strong analytical and quantitative skills
Experience in email HTML, Photoshop, and Dreamweaver
Experience with producing and deploying emails through an email service provider
Experience working with subscription lists, targeting rules, and dynamic scripts
Experience with work in a fast-paced environment and self-manage workloads
Experience with identifying challenges and communicate issues with diverse stakeholders.
Experience working effectively across departments and in cross-disciplinary teams
Presentation skills, ability to lead meetings
Preferred: Copyediting or copywriting experience
Preferred: SQL, JavaScript, or API
Preferred: Advanced Excel experience, pivot tables, formulas
Knowledge of both Apple and Microsoft desktop operating environments
Knowledge of email marketing, HTML, lifecycle automation, and email platforms
Knowledge of email best practices, CAN-SPAM, CASL, and EU GDPR
Knowledge of JIRA, Confluence, AirTable, or similar project management software
COMPENSATION RANGE:
Pay Range: $90,000.00 - $95,000.00 / Annually
The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors.
Visa Sponsorship
Visa sponsorship is not available for this position.
Location Requirements
At time of employment, employees are expected to be located within commuting distance of the Museum. "Commuting distance" means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the "Tri-state and PA" areas), and be able to commute to and from the Museum in a single day.
Benefits Offerings
The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.
Medical, dental, vision and life insurance
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
Long-term disability coverage
Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
Commuter benefits (pre-tax income for parking or mass transit expenses)
Free financial-planning services
Financial assistance for relevant coursework, seminars, and training programs
25% discount for staff in Museum shops
A subsidized staff cafeteria
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions
We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.
The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact benefits@metmuseum.org .
The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
