Back to Jobs search

Patient Access Mgr - Emergency Department

UnityPoint Health • Marion, IA • 18h ago

Area of Interest: Patient Services

FTE/Hours per pay period: 1.0

Department: Patient Access

Shift: 40 Hours Per week - Mid-day with Rotating weekend

Job ID: 171081

Overview

Responsible for overseeing daily registration processes as outlined by UnityPoint Health Patient Access policies and standards, including account management of registration errors. Monitors volumes of department and shifts staff as needed. Works with Managers group and makes recommendations for retraining staff on insurance and/or registration issues. Responsible for reviewing forms, policies and procedures to ensure they are up to date. Participates in monthly staff meetings to include training on new procedures and updates on various registration related issues. Additional responsibilities include working collaboratively with Patient Access leaders.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. ? Here are just a few: ???

Expect paid time off, parental leave, 401K matching and an employee recognition program .

Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. ?

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Essential Functions/Responsibilities:

Interviews patient / family member to obtain accurate demographic and financial data during the registration process.

Provides a positive patient experience by greeting patients and visitors with quality customer service and professionalism

Receiving and recording payment on accounts.

Key Accountability

Provides a point of contact and provides leadership to Patient Access Staff.

Assists the leadership team with reporting, scheduling, hiring and training .

Answers team member questions, oversees team member work for quality and compliance.

Provides encouragement and support to team members.

Basic UPH Performance Criteria

Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

Demonstrates ability to meet business needs of department with regular, reliable attendance.

Employee maintains current licenses and/or certifications required for the position.

Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

Completes all annual education and competency requirements within the calendar year.

Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Qualifications

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

High School Graduate or GED equivalent

Experience:

Prefer individuals with strong analytical skills and prior experience working in a Patient Access, Billing or Revenue Cycle area.

License(s)/Certification(s):

Valid driver's license when driving any vehicle for work-related reasons.

Knowledge/Skills/Abilities:

Other:

Use of usual and customary equipment used to perform essential functions of the position.

Similar Jobs

Medical Assistant

Health Advocates Network • Cedar Rapids, IA • 2d ago

Hospital & Medical

Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities ? Refer a friend & Cash in! Travel reimbursement and per diem allowances...

2d ago

Go to Apply

Certified Medical Assistant

Actalent • Cedar Rapids, IA • 1w ago

Hospital & Medical

Certified Medical Assistant Job Description We are seeking a dedicated Medical Assistant to join our dermatology practice. The ideal candidate will be responsible for providing comprehensive support to our dermatologists...

1w ago

Go to Apply

Charge Nurse - LPN

Care Initiatives • Coralville, IA • 1w ago

Hospital & Medical

Lantern Park Specialty Care , a 90-bed long-term care skilled nursing community located in Coralville, IA, is now hiring! Licensed Practical Nurse (LPN) Location: Lantern Park Specialty Care, Coralville, IA Employment Ty...

1w ago

Go to Apply

Retail Pharmacy Intern

Hy-Vee Food Stores • Cedar Rapids, IA • 2w ago

Hospital & Medical

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

2w ago

Go to Apply

Licensed Practical Nurse

Sevita • Marion, IA • 2w ago

Hospital & Medical

REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and every...

2w ago

Go to Apply

Licensed Practical Nurse

Sevita • Cedar Rapids, IA • 2w ago

Hospital & Medical

2w ago

Go to Apply

Medical Assistant

UnityPoint Health • Cedar Rapids, IA • 2w ago

Hospital & Medical

Area of Interest: Allied Health FTE/Hours per pay period: 1.0 Department: Outpatient Services Shift: Monday- Friday Days, hours will vary Job ID: 170450 Overview Be Part of Something Bigger-Transform Lives, Strengthen Co...

2w ago

Go to Apply

Registered Nurse (RN) 6AM-6PM

Care Initiatives • Coralville, IA • 2w ago

Hospital & Medical

Lantern Park Specialty Care , a 90-bed long-term care skilled nursing community located in Coralville, IA, is now hiring! Full-Time Day Shift RN (6AM-6PM) - Lantern Park Specialty Care | Coralville, IA Lantern Park Speci...

2w ago

Go to Apply

Assistant Director of Nursing (ADON) RN

Care Initiatives • Coralville, IA • 2w ago

Hospital & Medical

Lantern Park Specialty Care , a 90-bed long-term care skilled nursing community located in Coralville, IA, is now hiring! Assistant Director of Nursing (ADON) - RN Lantern Park Specialty Care - Coralville, IA Full-Time |...

2w ago

Go to Apply

MDS Coordinator - Registered Nurse

Care Initiatives • Coralville, IA • 2w ago

Hospital & Medical

Lantern Park Specialty Care , a 90-bed long-term care skilled nursing community located in Coralville, IA, is now hiring! Lantern Park Specialty Care, a long-term care skilled nursing community located in Coralville, IA,...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.