Customer Service Representative

Crash Champions • Glen Burnie, MD • 7h ago

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

Clean workspace, this is the first point of contact our customers have with our facility.

Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

Provide clerical and administrative support to the General Managers and Service Advisors.

Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

Perform other related duties as assigned

Qualifications

Interpersonal and customer service skills.

Analytical and problem-solving skills.

Multitasking and organizational skills.

Ability to answer a high volume of calls and/or emails daily.

Attentiveness and patience

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Submit a Referral

Posted Min Pay Rate USD $15.00/Hr.

Posted Max Pay Rate USD $25.00/Hr.

ID 2025-15645

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 21060

Location : Address 112 Holsum Way

Remote No

Posted Min Pay Rate USD $15.00/Hr.

Posted Max Pay Rate USD $25.00/Hr.

Prioritization Tier 2 - Staffing Needs

Go to Apply

Manager, Field Sales

Wolters Kluwer • Annapolis, MD • 19h ago

Management & Administrative

As a Manager, Field Sales, you will take on significant responsibility for driving revenue growth and team performance across a broader territory or area. You will lead a team of sales professionals, coordinating their e...

19h ago

Go to Apply

Commercial Plumbing Project Manager

Latitude Inc • Windsor Mill, MD • 21h ago

Management & Administrative

Overview: We are seeking a motivated Commercial Plumbing Project Manager with at least 1 year of commercial plumbing experience to oversee the planning, coordination, and execution of plumbing projects from start to fini...

21h ago

Go to Apply

Operations Manager, HCA

Datavant • Annapolis, MD • 21h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

21h ago

Go to Apply

Administrative Assistant

Robert Half • Halethorpe, MD • 1d ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our team in Halethorpe, Maryland. This is a long-term contract position with the opportunity to contribute significantly to daily operatio...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.