Janitorial Operations Manager
Orlando, FL, United States of America
$65,000.00 -$65,000.00
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Overview
Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.
With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.
Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut, Florida, Georgia, Rhode Island, North Carolina, and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.
Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors and our clients property.
We look for employees who will:
Strive for professional excellence in the performance of their jobs
Understand and support the company's direction
Provide superior service to our customers and employees
Be flexible, innovative, and responsible to change
Manage human and financial resources wisely
Be a team player, helping others to succeed
Encourage open communication throughout the company
Treat all individuals with dignity and respect
Have pride in and sell Owens Realty Services to others
Be energetic and excited about their field of work and of others around them
Be able to go above and beyond what is expected of them
Be involved and enveloped in the entire business of our company
Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Job Skills / Requirements
Salary $65,000
JOB SUMMARY
The Janitorial Operations Manager for Owens Realty Services is responsible for leading and overseeing the entire janitorial team. The responsibilities include the main point of contact for daily operations, ensuring daily delivery of client contractual scope of services, comprehensive knowledge of the contract, programming site operations to deliver optimum labor & material efficiencies, delivery of the best in industry performance standards, recruiting & training professional team members, compliance with corporate internal controls, and achieving objectives to deliver profitability. The successful candidate will have excellent financial acumen and computer skills with a complete understanding of industry benchmarks. This position works closely with the Vice President of Janitorial Operations and client Team. This individual will interact directly with the client to understand their expectations, needs, growth opportunities, and overall objectives. Understanding of advanced operational practices and capabilities are also required.
DUTIES AND RESPONSIBILITIES
Roles and responsibilities are not limited to the below. However, they indicate the @types of activities usually performed by the Janitorial Operations Manager.
Serve as the main point of contact for the client and Owens Team
Management and supervision of field teams to ensure deliverance and quality of their duties
Ability to recruit and train new talent to meet Owens operational standards
Evaluate and justify supplies, equipment, and procurement
Develop best practices to result in a dynamic and supportive team environment
Establish work standards and job flow
Maintain a clean, healthy, and attractive environment
Continuously improve the company's operational strategy to deliver safe and quality services
Respond to the client and special requests within a timely manner
Review and approve all team hours worked within our timekeeping system
Manage all labor in accordance with the contract
Identify innovative approaches, best practices, technology, and equipment that improves the delivery and efficiency of our service offering
Standardized methodologies for janitorial and parking operation solutions, service delivery, quality assurance, and equipment
Manages all equipment maintenance and repairs
Maintains records and reports, including onsite damages to property, equipment, etc
Establish positive and long-term relationships with client and guests
Oversee all operational and team problem-solving
Enforce all uniform requirements within your team
Ensure all proper documentation is in place, adhering to local, state, & federal as well as client requirements
Support the achievement of corporate operating and financial goals
Oversees and support the budget management
Lead monthly financial and operational meeting
Support safety initiatives, including identifying and correcting safety hazards
Maintains relationships with all contractors and contractor representatives at each property
Develop Operational Procedures and Systems to work effectively and efficiently
Conduct routine and unannounced site inspections during first, second, and third shift
Know and understand all janitorial scope
Manage supply and inventory of cleaning equipment and supplies
Manage maintenance and repairs on all equipment
Administrative tasks including scheduling, payroll, etc.
Track all service contracts to fulfill annual CPI, optional renewals, and scope of work
Team player and willing to support the execution of janitorial scope
Must be able to work weekends, day and night shift and holidays if needed depending on operational needs
Be able to cross sell services and understand the business financially.
QUALIFICATIONS AND KNOWLEDGE
Excellent communication skills - verbal and written with ability to deal effectively with all levels of company and client personnel
Strong leadership qualities. Ability to supervise, train and motivate staff
A minimum of 5 years of experience as Operations Manager, including management of plant operations, maintenance, trades, and custodial.
High level of competency with Microsoft Office including, Word, Excel, and Power Point
Ability to multi-task and make good decisions under pressure
Candidate must have a proven track record of maintaining accounts with highly developed interpersonal skills and ability to quickly build rapport with all levels of staff and client
Confident positive attitude
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, 401K with Employer Match
This job reports to the Limarys
This is aFull-Timeposition3rd Shift.
Number of Openings for this position: 1
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