Administrative Associate II - Traffic
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Administrative Associate II - Traffic
Salary
$28,194.00 - $49,340.00 Annually
Location
New Hanover County, NC
Job Type
Permanent Full-Time
Job Number
25-10785
Department
Dept of Transportation
Division
State Hwy Administrator - Div of Hwys
Opening Date
09/10/2025
Closing Date
9/16/2025 11:59 PM Eastern
Job Class Title
Administrative Associate II
Position Number
60017296
Section
Division 3 / Traffic
Salary Grade
NC02
Description
Benefits
Questions
Description of Work
This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.
This position will serve as the Administrative Associate II in the Division 3 Traffic unit. This employee will assist the Administrative Specialists I in performing a variety of clerical duties such as typing, filing, and answering phones, in addition to other duties assigned. This position must be able to operate office equipment such as a computer, printer, and scanner. Work will involve payroll entry and processing bills via the SAP computer system. This position will compose and @type correspondence, process incoming mail, and prepare outgoing mail. The applicant must be able to work independently, report to work on time, and be a team player.
Knowledge, Skills and Abilities / Competencies
Management prefers applicants with the following:
Customer service experience, including resolving customer issues
Experience with Microsoft Office using programs such as Access, Word, and Excel
Experience completing and/or maintaining records and reports
Experience with letter writing, using correct spelling, punctuation, and proofreading
Experience in record keeping
Additional Expectations:
Should be detail oriented, self-motivated, and able to multi-task. Should have the ability to read, write, and act upon both verbal and written instructions. Employee will need to have written and verbal communication skills for daily contact with the public and other various customers. Be capable of answering a multi-line phone and maintaining and organizing records. Should have the ability to use proper grammar, vocabulary, spelling, and office terminology to compose and proofread all correspondence. This position may be required to work after hours during an emergency, such as a hurricane or snow/ice event. The selected Applicant will be expected to safely and legally operate a motor vehicle. Applicants with SAP R/3, CARS, and TIMS experience will be given preference.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
Supplemental and Contact Information
It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
For additional information, contact Debra Herzig @ 910-341-2210.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment @types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes
No
02
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?
Yes
No
03
Which of the following best describes your customer service experience, including resolving customer issues?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
04
Explain how you have customer service experience, including resolving customer issues.
05
Which of the following best describes your experience with Microsoft Office using programs such as Access, Word, and Excel.
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
06
Explain how you have experience using Microsoft Office programs such as Access, Word, and Excel
07
Which of the following best describes your experience completing and/or maintaining records and reports.
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
08
Explain how you have experience completing and/or maintaining records and reports.
09
Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
10
Explain how you have experience with letter writing, using correct spelling, punctuation, and proofreading.
11
Which of the following best describes your level of experience in record keeping?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
12
Explain how you have experience in record keeping.
Required Question
Employer
State of North Carolina
Website
http://www.ncdot.gov/
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