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Administrative Specialist - Plastic Surgery

SUNY Upstate Medical University • Syracuse, NY • 2h ago

Job Summary:

Division of Plastic Surgery

Administrative Specialist

Department of Surgery

Coordinating OR Surgical Cases for Plastic Surgery Surgeons

Schedules into EPIC any procedures which will occur at University Hospital. Coordinates requires Pre-Admission Testing and Anesthesia linked appointments

Works in conjunction with billing office to ensure that appropriate referrals or authorizations have been obtained and documentation completed via EPIC.

Obtains authorization for clinic procedures, insurance verification, maintains referrals work queue and EPIC dept

Obtains authorizations for all surgeries scheduled including staged surgery

Scheduling outpatient procedures, such as: CT, X-rays

Responsible for live scheduling patients for surgery while at clinic consults. Provides patient all preparation documentation including bowel prep instructions, anesthesia instructions, medication instructions, and pre and post op, pretesting, and telemedicine appointment details

Answers the telephone, taking accurate messages, transferring calls to appropriate staff or handles certain calls that are appropriate

Maintain provider schedules and adjusting templates when needed

Assists with scheduling follow up appointments in the outpatient practice as requested by the procedure practice

Responsible for chart preparation in EMR system. Reviews the patient orders and makes sure that all pertinent information is available for the provider prior to patient's surgery. (e.g. requests missing test results or clearance notes are sent to our office prior to surgery)

Access to PACS System and HealtheConnections

Responsible for sending written correspondence for procedure appointment changes

Schedules outside services as requested by the physician for the patient (Medicaid cab, interpreter services, etc.)

Responsible for review of the procedural schedule to make sure that the schedule is appropriate regarding the time allotted for each procedure to decrease patient "wait time" and utilize the physician's time efficiently

Responsible for assisting with processing all procedural schedule changes and communicating with physicians regarding schedules

Communication with clinic and administrative assistants to create a professional and balanced schedule for the surgeon

Responsible for correlating Self-Pay Cosmetic surgeries for Plastic Surgery including arranging communication with billing at Medbest

Tracking patient choices for denied authorization for surgery and self-pay choices

Communication with surgeon should patient not wish to proceed after self-pay options offered. Document chart if discharged

Minimum Qualifications:

Associates Degree or pertinent college level courses and three years of administrative/office management experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Work Days:

Monday - Friday 7:30 am - 4:00 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G4: $17.50 - $29.76

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management

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