The Manager, Hotel Pre-opening Services (HPS) Program Strategy supports the strategy, program design, implementation, and continuous improvement of the AMER region's purchasing solution. This role will ensure the program aligns with global procurement strategy, offers services that meet owner and hotel needs, and prioritizes long-term procurement innovation. The individual will drive the growth of the program through data insights, digital tools, and strategic partnerships, all while nurturing collaboration across internal teams. This role is ideal for a self-starter with a strategic mindset, program development expertise, and an aptitude for translating procurement processes into robust, value-generating programming.
Your day to day
Support the implementation and iterative refresh of HPS' strategy, ensuring alignment between program direction and Americas Hotel Procurement objectives
Develop and implement procurement programming tailored to hotel needs across categories, in line with the HPS strategy
Pilot and refine new service offerings, tools, and methodologies that improve procurement efficiency and owner experience
Own delivery of initiatives, effectively navigating ambiguity to drive projects from concept to execution within defined timelines
Collaborate with team members on service provider management, including performance management (KPIs, SLAs, etc.), relationship management, and risk management
Create marketing strategies to effectively educate, influence, and communicate with owners and internal partners about the value of hotel purchasing services
Partner with internal teams to align program initiatives with departmental strategies and provide strategic advisement regarding procurement services and innovations
Lead feedback loops with key stakeholders to iterate on program design
Leverage data to evaluate and optimize program performance and deliver insights to support decision-making
Support integration of tools and technology systems to enhance program effectiveness
Conduct regular market analysis to identify trends, cost drivers, and opportunities for cost reduction
Support senior leadership by preparing reports, briefings, executive summaries, and presentations
Develop wide array of high-quality products and materials to support program development and implementation
Demonstrate proactive problem-solving and initiative, independently managing priorities and adapting quickly to evolving project requirements
What we need from you
Proven success developing and launching enterprise-level programs in matrixed organizations
Strong background in structured design approaches and frameworks
Strong analytical and data storytelling skills
Agile mindset and comfort with ambiguity
Demonstrated ability to apply systems-level thinking
Demonstrated ability to autonomously manage multiple tasks
Develop and facilitate high-impact presentations that clearly convey complex ideas
Embrace a growth mindset and proactively pursue opportunities to expand knowledge
Advanced proficiency in Microsoft Office Tools including but not limited to PowerPoint, Excel, Word and Visio
Foster a culture of open communication, trust, and respect
Travel - up to 25% required
Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted to evolve with the changing needs of the business.
The salary range for this role is $58,844 to $100,000. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.
LI-SM1
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information :
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
