Area Manager II - Lebanon, TN

Amazon • Lebanon, TN • 8h ago

Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business' current openings.

Basic Qualifications

2+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Experience managing a team of 20+ employees

Experience with process improvements (Lean process, Kaizen, and/or Six Sigma)

Excellent customer service, communication, and interpersonal skills

A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Customer Service Associate - Temporary

Walgreens • Madison, TN • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Service Champion

Taco Bell • Madison, TN • 9h ago

Management & Administrative

Salary Up to $13 an hour depending on experience Available Shifts All shifts including Late Night Weekdays and Weekend Full and Part-time Positions Benefits FREE Food Provided while on Duty Flexible Schedule Competitive...

9h ago

Go to Apply

Service Champion

Taco Bell • Gallatin, TN • 9h ago

Management & Administrative

9h ago

Go to Apply

Service Champion - TN 2

Taco Bell • Goodlettsville, TN • 9h ago

Management & Administrative

Salary Up to $14 an hour Available Shifts All shifts including Late Night Weekdays and Weekend Full and Part-time Positions Benefits FREE Food Provided while on Duty Flexible Schedule Competitive Pay with Quick Increases...

9h ago

Go to Apply

Customer Service Associate

Walgreens • Hermitage, TN • 1d ago

Management & Administrative

1d ago

Go to Apply

Service Champion - TN 2

Taco Bell • Hendersonville, TN • 1d ago

Management & Administrative

1d ago

Go to Apply

Service Champion - TN 2

Taco Bell • Hendersonville, TN • 1d ago

Management & Administrative

1d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Gallatin, TN • 5d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5d ago

Go to Apply

Sales Manager

Aaron's Inc • Madison, TN • 5d ago

Management & Administrative

Sales Manager The salary range for this role is $13.75 to $14.50 per hour.* This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - and...

5d ago

Go to Apply

Manager, Community & Public Affairs

CoreCivic • Hartsville, TN • 6d ago

Management & Administrative

$85,000 - $95,000 / year SUMMARY: The Manager, Community and Public Affairs plays a key role in strengthening relationships between the facility and local community. Leads the facility's community engagement strategy, ov...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.