Medical Scheduler

TEKsystems • Palo Alto, CA • 6h ago

Description

Patient Communication: Handle a high volume of inbound phone calls (approximately 80-100 daily), providing patients with general information, answering inquiries, and assisting with scheduling needs.

Referral Management: Review and approve referral statuses, confirm referral details, and follow up with patients or providers as needed.

Appointment Scheduling: Coordinate and schedule patient appointments across various departments and services, including imaging and specialty care.

Triage Support: Assist in triaging patient needs and directing them to appropriate clinical resources or departments.

Patient Confirmation: Confirm upcoming appointments with patients and ensure all necessary documentation and referrals are in place.

Additional Skills & Qualifications

Customer Service Excellence: Strong interpersonal and communication skills to provide compassionate and professional support to patients.

Multitasking & Time Management: Ability to manage high call volumes and multiple scheduling systems efficiently.

Attention to Detail: Accuracy in handling patient information, referrals, and appointment logistics.

Technical Proficiency:

Experience with Electronic Health Records (EHR) systems (e.g., Epic).

Familiarity with Microsoft Office Suite (Outlook, Excel, Word).

Problem-Solving: Ability to resolve scheduling conflicts, insurance issues, and patient concerns independently or with minimal supervision.

Team Collaboration: Comfortable working in a fast-paced, team-oriented environment with clinical and administrative staff.

Pay and Benefits

The pay range for this position is $30.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Palo Alto,CA.

Application Deadline

This position is anticipated to close on Sep 23, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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