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Medical Receptionist

Roper St. Francis • Charleston, SC • 1d ago

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

Work Shift:

Days/Evenings (United States of America)

Schedule: Monday - Friday; 8:00 AM - 5:00 PM

Address: 615 Wesley Drive, Ste 300, Charleston, SC 29407

Job Summary :

Greets, instructs, directs and schedules patients and family members. Work with all patients to schedule appointments that best meet their needs. Assist patients with the selection of a primary care clinician stressing the importance of continuity with a primary care clinician. Receptionist will accurately handle prescription requests, medical chart information, schedule referrals with other physician offices and ensure that insurance referrals are made if required. Answers the telephone and directs calls to the appropriate party. The receptionist must be pleasant at all times, well-groomed and able to multi-task without showing stress to the public. The receptionist should coordinate care with other care team members to provide exceptional patient service. The receptionist is responsible for collecting co-payments and deductibles at the time of service and accurately posting CPT and ICD-9 codes and their associated charges and payments in the computer; balancing same with the computer printout at the end of the day and preparing the daily deposit. Receptionist should be proficient with the Practice Management System and the Electronic Health Record system.

Minimum Qualifications **:

Education:** High School diploma or GED

Experience : At least one year in a medical office strongly preferred.

Licensure/Certification: N/A

Primary Source Verification (if applicable): N/A

Knowledge/Skills: Strong patient-centered focus. Effective verbal and written communications skills. Ability to work as part of a clinical team. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems and ability to key data into medical computer system accurately. Must be able to balance charges and payments to end of day reports.

Other:

Contacts: Physicians, coworkers and patients. Contact involves dealing with sick people and servicing a patient population from birth to end of life.

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare (https://careers.rsfh.com/us/en/life-at-roper-st-francis-healthcare?utm\source=job\description) teammate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Moreland Internal Medicine - RSFPP - Primary Care

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com .

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