Sales and Service Technician

Bridgestone Americas • Quincy, MA • 2h ago

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/ serving the customer and efficiently completing basic vehicle service tasks as required.

Pay Range: $20.40 - $30.60

Responsibilities

Hybrid Role

Customer service, sales, customer issue resolution- 75%.

Basic vehicle service tasks, oil, tires, fluids- 25%.

Store operations, opening/closing, inventory, displays- as needed basis.

Growth and career development role

May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.

Learn all aspects of store operations and flex between front/back shop tasks.

Minimum Qualifications

High School Diploma or equivalent.

Valid automobile driver's license.

Customer service and career growth mindset.

Ability to learn and perform basic vehicle service tasks.

Ability to learn and operate store systems.

PREFERRED QUALIFICATIONS

2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.

Previous consumer retail sales experience.

Previous automotive experience a plus.

Previous management/supervisory experience a plus.

OUR CREW KNOWS BENEFITS

Medical, Dental and Vision - Starting day 1 for all our teammates

Paid vacation and holidays

On-the-job training and company-funded ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

Professional Development: No matter where you're at in your career, we've got the resources to help you level up.

Community Involvement: We pride ourselves on working with our local communities and giving back where we can.

Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.

The opportunity to develop and grow, through training and regular mentorship.

Corporate Social Responsibility activities.

A truly global, dynamic and challenging work environment.

Agility and work/life effectiveness and your long-term well-being.

A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Similar Jobs

Strategic Account Manager (SkinMedica)

AbbVie • Boston, MA • 2h ago

Management & Administrative

Company Description At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contour...

2h ago

Go to Apply

Cyber Security Manager - Diego Garcia

Amentum • Boston, MA • 2h ago

Management & Administrative

Please note this position is based on Contract Award and is located on the island of Diego Garcia. Facility-Related Control System (FRCS) Cybersecurity Manager The Contractor shall provide a FRCS Cybersecurity Manager to...

2h ago

Go to Apply

Customer Operations Specialist

Robert Half • Wilmington, MA • 2h ago

Management & Administrative

Description Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of...

2h ago

Go to Apply

Client Management Consultant

TEKsystems • Quincy, MA • 2h ago

Management & Administrative

Description The Client Management Consultant (CMC) is a vital entry-level position, serving as the primary point of contact for clients and ensuring a seamless, world-class experience. CMCs are responsible for managing c...

2h ago

Go to Apply

HYBRID: Client Management Consultant

TEKsystems • Quincy, MA • 2h ago

Management & Administrative

Description The Client Management Consultant (CMC) is a vital entry-level position for one of our clients, serving as the primary point of contact for clients and ensuring a seamless, world-class experience in their trav...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Brockton, MA • 4h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

4h ago

Go to Apply

Customer Service Associate

Walgreens • Somerville, MA • 4h ago

Management & Administrative

4h ago

Go to Apply

Customer Service Associate

Walgreens • Brookline, MA • 4h ago

Management & Administrative

4h ago

Go to Apply

VAR Sales Manager

Cornerstone onDemand • Boston, MA • 9h ago

Management & Administrative

Manager, Channel & VAR Alliances - Americas Role Overview The Manager, Channel & VAR Alliances - Americas will play a key role in growing and supporting Cornerstone's Value-Added Reseller (VAR) and channel partne...

9h ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Cambridge, MA • 10h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.