ADMINISTRATIVE ASSISTANT 1/2/3/4
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ADMINISTRATIVE ASSISTANT 1/2/3/4
Salary
$1,820.00 - $3,120.00 Monthly
Location
Shreveport, LA
Job Type
Classified
Job Number
AA1234-212611-090525CM
Department
LWC Workforce Support & Training
Division
Office of Workers' Compensation
Opening Date
09/08/2025
Closing Date
9/13/2025 11:59 PM Central
Description
Benefits
Questions
About this Job
Administrative Assistant 1/2/3/4
Office of Workers' Compensation
Division: OWCA/Hearings
Location: Shreveport, LA
Announcement: AA1234-212611-090525CM
Office of Unemployment Insurance:
The Office of Workers' Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers' compensation laws, aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, and investigates fraud through collaborative efforts like the GAME ON task force. The OWCA also provides OSHA consultation services to high-risk industries, while Records management maintains detailed records and reporting systems, including electronic submissions of injury reports. Additionally, OWCA conducts financial audits and ensures compliance among self-insured employers and insurance carriers.
The Administrative Assistant will provide clerical and administrative support to the Workers' Compensation Judge. This person will coordinate the activities of other clerical personnel when scheduling cases for hearing or trial on the court's docket.
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
-Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
-Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
-Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
-Display Expertise:The ability to exhibit specialized skills or knowledge gained from experience or training.
Minimum Qualifications
No experience or training is required.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168000) .
Job Duties and Other Information
Job Duties:
Exercises independent judgment and initiative to determine whether the workers' compensation case is ready for trial or if additional conferences are needed, or may determine that some other form of appropriate action is necessary.
Conduct scheduling, pre-trial, and telephone status conferences.
Coordinates all activities associated with the judge's docket, including but not necessarily limited to scheduling of trials, hearings, and conferences.
Communicates via telephone, in person, and in writing all information related to the hearing docket. Explains legal and office requirements to parties requesting information regarding the hearings docket.
Independently composes and @types correspondence to staff regarding legal and administrative matters, general office policies, and programs.
May keep leave records, act as a receptionist, and perform other clerical duties as needed.
Position-Specific Details:
Appointment Type: This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and agency-wide permanent status employees); or by Detail to Special Duty. Current permanent status, classified employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.
Career Progression:This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Assistant 1, 2, 3, or 4, at which the vacancy is filled and will be determined by the qualifications of the candidate selected. This position is an opportunity to advance within this job series.
Compensation:The actual starting salary depends on the education and experience of the selected applicant.
Please click on the links below to learn more about each job level:
Administrative Assistant 1 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168000)
Administrative Assistant 2
Administrative Assistant 3 (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168020)
Administrative Assistant 4
How To Apply:
No Civil Service test score or assessment is required to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
All applicants selected for employment must submit to drug screening and a background check.
For further information about this vacancy, contact:
Connie Muse
Cmuse2@lwc.la.gov
The Louisiana Workforce Commission is an equal employment opportunity employer andSAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities - TDD# 800-259-5154
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
Do you have experience with filing?
Yes
No
02
Do you have experience with managing a court docket?
Yes
No
03
ADi: Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
1= I have no experience and/or am uncomfortable accepting direction
2= I have limited experience or require assistance to accept direction
3= I can accept direction
4= I can accept directions and help others improve their ability to accept direction
04
ADi: Explain your rating by providing specific and relevant examples in the box below.
05
CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
1= I have no experience and/or am uncomfortable communicating effectively
2= I have limited experience or require assistance to communicate effectively
3= I can communicate effectively
4= I can communicate effectively and help others improve their communication
06
CE: Explain your rating by providing specific and relevant examples in the box below.
07
DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.
1= I have no experience and/or am uncomfortable demonstrating accountability
2= I have limited experience or require assistance to demonstrate accountability
3= I can demonstrate accountability
4= I can demonstrate accountability and help others improve their ability to demonstrate accountability
08
DA: Explain your rating by providing specific and relevant examples in the box below.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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