Imaging Operations Supervisor

Iron Mountain • Dallas, TX • 1d ago

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Are you ready to help us move mountains?

The Imaging Operations Supervisor for Iron Mountain's Digital Solutions team is tasked with overseeing the daily operations of the Imaging Center, where physical documents are transformed into digital assets, and data is extracted from digital content to enhance customer business processes. This role plays a pivotal part in guiding clients through their digital transformation journey.

Overview:

Temporary position - 12-18 months

1st shift - 6:00am-2:30pm

2nd shift - 2:30pm-11:00pm

Responsibilities:

Provide daily direction to employees in order to accomplish multiple projects.

Manage project timelines including scoping incoming work, creating job instructions, training team members, managing quality and outcome of Customers orders, which includes extensive reconciliation.

Lead, mentor, cross train and provide accountable standards and measures to the department employees. This will include coaching through HR workflows and monitoring several production systems for your department.

Time keeping of direct reports, as well as, attendance tracking and accountability.

Staffing planning for team

Research and resolve customer issues, modify work procedures as needed to meet customer demand.

Ability to assist in the invoicing process.

Review production reporting daily, weekly, monthly and support Operations Manager with data analysis.

Requirements

2-3 years of supervisory experience in a production environment for a team of 15-30 employees in a similar field

This position requires strong computer skills with both Windows and Mac.

Due to the nature of the program, the Imaging Operations Supervisor will also need to be able to move pallets, boxes, carts, and stand for long periods of time to support the operations or work alongside team members.

Strong team training and leadership skills

Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills.

Ability to assist in the invoicing process.

Strong project management experience in a high volume production environment.

This position requires effective communication, internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.

Join us at the Mountain where culture and values are practiced and respected every day.

OPS

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0092545

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