At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
With its very strong enterprise focus on Payments, U.S. Bank is committed to growing the segment focused on the unique needs of Large-cap, Mid-cap, Financial Institution and Public Sector clients by hiring a senior executive to lead its newly formed Head of Payments- Merchant and Institutional (PMI) Distribution team. This role is a key member of the overall PMI Leadership team and will bring together a team of Payments Sales professionals responsible for selling the full breadth of our PMI capabilities to U.S. Bank clients.
With its unique capabilities, deep and loyal client relationships, strong market share, and expanding geographic span, U.S. Bank is poised to drive innovation and growth and assert itself as one of the leaders in Merchant and Institutional Payments. This senior executive is someone who understands the complex needs of Large-cap and Mid-cap clients, the importance of key client relationships, and the overall success factors in driving more client interconnectivity across our Institutional Client Groups.
This executive must be a dynamic expert who can drive the strategic direction, large scale transformation, sales pipeline management, and leadership within PMI which provides payment, cash management and working capital solutions to Large-cap, Mid-cap, and Public Sector clients. This leader must be adept at driving horizontal relationship across the PMI leadership team and the enterprise in order to grow the business and drive client depth across all applicable business units.
This leader will actively partner with other lines of business within the organization including executive and enterprise leaders. In addition, this executive will be responsible for interacting with key leaders in Corporate Payments, Merchant Payments and Treasury Payments as well as the broader Institutional Client Group team to identify client opportunities and to align and execute towards the overall PMI sales plan.
Key business responsibilities include pipeline management for all applicable client groups, driving sales production in alignment with established growth objectives, developing excellent relationships with key P&L leaders, and risk management.
The right candidate will ensure U.S. Bank culture is at the forefront of the transformative journey with a strong emphasis on the bank's values and culture while maintaining a focus on achieving superior business results.
KEY RESPONSIBILITIES
Manage the overall sales pipeline to drive profitable growth across all applicable product sets. Build a team focused on client consultation to identify the right product for the client based on their specific business need.
Be a champion of driving our interconnected business model by working closely with key strategic business partners in PMI and Institutional Banking to drive client depth and penetration across our U.S. Bank client set.
Provide inspirational leadership and direction to all employees as well as hire, develop, and retain a diverse and exceptional workforce. Build a talented, knowledgeable and agile team who can drive growth and innovation.
Drive a client-centric team that consistently seeks to solve client problems.
Partner with other P&L leaders in PMI and the enterprise to continuously share client feedback in an effort to constantly evolve our product set to meet the ever change demands of our clients.
Continually scan the environment for trends, innovations and new technologies that impact the business. Adjust strategies as necessary to react to changing market conditions and educate the broader U.S. Bank management team on the quickly changing landscape.
Ensure effective execution of defined management practices to meet established reliability, responsiveness, and timeliness expectations of internal and external clients. Identify and achieve measurable outcomes in a timely, cost-effective, and team-centered manner.
Ensure risk is managed in line with U.S. Bank's risk appetite, policies and regulatory expectations. Interact with the regulators and internal risk partners as needed on behalf of the business.
Establish metrics, controls, and standards to monitor and ensure delivery of defined performance targets.
Develop and execute against sales plans and established growth goals.
PIVOTAL EXPERINCE, SKILLS, AND EXPERTISE
The successful candidate will have demonstrated success in building and leading high-performing, industry-leading client-focused sales teams in the Merchant and Institutional payments industry. This executive will have experience leading a best-in-class organization, leveraging highly disciplined business, sales, relationship, financial, and risk management processes, and demonstrated experience and success driving growth through new business development, deepening client relationships and delivering exceptional solutions for clients.
15+ years' experience of progressive leadership delivering measurable outcomes and driving change through organizationally effective governance.
15+ years' experience in sales, cash management/ corporate payments and wholesale banking in a financial services organization of similar size and scale or FinTech organization.
Experience leading large, multi-faceted transformation projects in the payments area with a track record of effective execution and superior results.
Proven leadership and judgment to be able to hire, develop, and retain diverse and effective leaders who lead through change.
Sales plan development experience: critical thinking, problem-solving, and decision-making skills to facilitate growth and a proactive approach to business growth challenges.
Executive presence, proven ability to champion change across a large organization, and demonstrated experience directly and indirectly influencing senior-level management and key stakeholders.
Ability to communicate vision and inspire teams to achieve business results.
Pragmatic and innovative thinker and results-oriented leader driven by business opportunity and internal/external client expectations. Partners with others to promote the internal/external client experience. Open to feedback and shift in direction.
Knowledgeable of changing market conditions, evolving business practices, and regulatory expectations, and engages others to develop possible future policies, practices, and approaches to address these developments.
Uses rigorous logic and methods to analyze numerous options, solve difficult problems and develop effective solutions for the long-term growth success of the business; handles complex concepts comfortably.
Strong business and financial acumen with a proven record of strategic planning, innovation, change management, and budget and resource management.
Drives for results - shows urgency and takes initiative, doesn't let problem situations linger, and ensures service excellence and efficiency objectives are met.
Executes through the team - manages to high standards, empowers others, and holds them accountable while actively engaging and inspiring them at the same time.
Strong partnering and relationship management skills, including the ability to build long-term roadmaps for success, respond appropriately to changes in conditions, constructively resolve problems, align competing interests, and build consensus around strategies for success across multiple functional areas, working together on a common deliverable.
Utilizes strong negotiation and influencing skills to align interests across diverse constituencies, including internal business partners and regulators.
LEADERSHIP CAPABILITIES
Builds Teams and Talent : Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent
Drives for Results : Drives execution, continuously improves the core, and reallocates resources at pace
Disrupts & Challenges : Creates possibilities from new and innovative thinking; generates disruptive change; leads change
Leads Innovation : Encourages innovative thought; challenges the status quo; scales and invests in new ideas
Drives Vision and Purpose : Paints a compelling picture of the vision and strategy that motivates others to action
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $304,045.00 - $357,700.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
