Hospice Compliance Coordinator

Goodwin Living • United States, United States • 2w ago

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries.

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 - and now nationally by USA Today. Since 2022, we've also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here's what they say makes us stand out:

Embracing Diversity: Our strength is in our diverse team from over 70 countries, fostering an inclusive and vibrant culture that values every voice.

Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.

Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

About the Position

The Hospice Compliance Coordinator provides administrative support to the compliance, quality, and education programs of the hospice. This role ensures accurate documentation, tracking, and reporting of compliance activities, with a focus on physician face-to-face (F2F) encounter tracking, Hospice Outcomes & Patient Evaluation (HOPE) monitoring, and staff education/onboarding coordination. The position supports survey readiness, assists leadership with regulatory reporting, and promotes a culture of compliance across the organization.

Duties

Administrative Compliance Support

· Maintain compliance calendars, reminders, and deadlines for surveys, audits, and recertifications.

· Collect, organize, and track compliance documentation (certifications, recertifications, consents, incident reports, etc.).

· Prepare and maintain compliance binders, survey readiness books, and supporting materials.

· Provide clerical support for compliance and quality meetings, including agendas, minutes, and follow-up items.

· Maintain accurate electronic and paper filing systems for compliance records.

Face-to-Face (F2F) Encounter Tracking

· Monitor physician F2F encounters required for hospice recertifications.

· Maintain F2F tracking logs and generate weekly/monthly compliance reports.

· Send reminders and follow up with physicians, nurse case managers, and leadership regarding outstanding F2F documentation.

· Escalate overdue or non-compliant F2F encounters to leadership.

HOPE Tool Monitoring & Tracking

· Track completion of HOPE assessments at required time points.

· Maintain HOPE monitoring logs and ensure accurate and timely data entry.

· Generate reports for leadership on HOPE completion rates and compliance trends.

· Provide administrative support for HOPE education and process improvement initiatives.

Education & Onboarding Coordination

· Coordinate new employee onboarding for compliance and quality-related education.

· Maintain logs of completed training, competencies, and ongoing education for staff.

· Schedule, track, and report on required training (orientation, Relias/LMS modules, annual competencies).

· Assist with planning, scheduling, and documenting in-services and compliance education sessions.

· Distribute compliance-related resources, reminders, and reference materials to staff.

Reporting & Communication

· Compile weekly and monthly compliance reports, including F2F and HOPE tracking.

· Support preparation for CHAP surveys, MS audits, and TPE (Targeted Probe & Educate) reviews.

· Serve as administrative contact for compliance and education-related inquiries.

· Maintain communication tools such as compliance newsletters, bulletin boards, and email reminders.

Qualifications:

Associate's or Bachelor's degree in Healthcare Administration or related field preferred.

1-3 years of administrative experience in hospice, home health, or healthcare setting.

Familiarity with hospice compliance requirements (CMS CoPs, F2F encounters, HOPE tool, staff education tracking).

Strong organizational skills with the ability to manage multiple deadlines.

Proficiency in EMR systems (e.g., WellSky) and Microsoft Office Suite.

Excellent written and verbal communication skills.

A sampling of our many benefits!

We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to Full-Time team members:

Paid Time Off

Health/Dental/Vision Insurance

DailyPay: Work and get paid the same day!

Tuition Assistance for Career Development

Student Loan Repayment Program

Financial assistance with U.S. Citizenship application or DACA Renewal

Tutoring for ESL, Citizenship Test & GED

Staff Emergency Grants

Retirement Plan- 401(k)

Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day - one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.

Similar Jobs

Certified Pharmacy Technician

Walgreens • Covington, LA • 12min ago

Hospital & Medical

Job Description: In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department dut...

12min ago

Go to Apply

Certified Pharmacy Technician

Walgreens • Newport News, VA • 12min ago

Hospital & Medical

12min ago

Go to Apply

Certified Pharmacy Technician

Walgreens • Summerville, SC • 12min ago

Hospital & Medical

12min ago

Go to Apply

Certified Pharmacy Technician

Walgreens • Gilbert, AZ • 12min ago

Hospital & Medical

12min ago

Go to Apply

Certified Pharmacy Technician

Walgreens • Jacksonville, FL • 12min ago

Hospital & Medical

12min ago

Go to Apply

Certified Pharmacy Technician/PTCB/Pharm Tech

Actalent • Orlando, FL • 12min ago

Hospital & Medical

Pharmacy Technician Job Description As a Pharmacy Technician, you will play a crucial role in processing prescription exceptions, resolving claim rejects, and conducting member and physician outreach. You will enter memb...

12min ago

Go to Apply

Certified Senior Pharmacy Technician

Walgreens • Sterling Heights, MI • 12min ago

Hospital & Medical

Job Description: Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experi...

12min ago

Go to Apply

Certified Pharmacy Technician

Walgreens • Oakland, CA • 12min ago

Hospital & Medical

12min ago

Go to Apply

Certified Pharmacy Technician

Walgreens • Missouri City, TX • 12min ago

Hospital & Medical

12min ago

Go to Apply

Certified Patient Care Assistant Medical Surgical Float

Banner Health • Sun City West, AZ • 13min ago

Hospital & Medical

Primary City/State: Sun City West, Arizona Department Name: Med/Surg Float-Hosp Work Shift: Day Job Category: Clinical Care Sign-On Bonus of $3000 (Full-time) Available for New Banner Health Certified/Licensed CNA/LNA's...

13min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.