Strategic Account Manager

John Wiley & Sons, Inc. • Grove City, OH • 1d ago

Job Description:
Strategic Account Manager
Location:
Remote, OH, USA
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Have a passion for making a difference in the education, careers, and lives of tens of thousands of college-level students? zyBooks is a professor-formed company producing interactive online learning content that replaces college-level textbooks, homework, and even programming lab assignments. zyBooks offers the excitement of a young, energetic startup environment with a masterfully engineered platform and high-demand content for the STEM college market. The company is dedicated to the success of college students worldwide, having provided courseware to more than 450,000 students in over 600 universities. zyBooks is seeking a dynamic and highly motivated sales leader to add to its talented team of professionals. This position has a high profile within the zyBooks organization. The Strategic Accounts Manager interacts with Chairs, Faculty, Educational Technologists, and other key players within Higher Education institutions. The Strategic Accounts Manager's primary focus is to drive course, departmental, and divisional sales, sell-through and growth through extensive on-campus work. Additionally, the candidate will manage a team of 2 inside sales representatives calling on accounts within the regional coverage. The Strategic Accounts Manager is expected to travel extensively to call on Tier 1 university and community college targets, especially during the height of the spring and fall selling seasons. Travel also includes regional and national conferences, sales meetings, and occasional visits to the corporate offices. The Strategic Accounts Manager will report to the Sr. Director of Sales.
How you will make an impact:
Growth:
Work with a team of Account Executives to determine where campus visits will best drive incremental growth.
Represent zyBooks on those campus visits to create new leads, move existing leads through the pipeline, and close business through presentations and face-to-face interaction.
Raise the profile of zyBooks within a region by securing meetings with departmental chairs, co-chairs, course coordinators and key decision-makers, as well as heads of online learning and centers for teaching and learning innovation. Participate and lead sessions in national sales meetings, regional meetings, and regional conferences.
Provide post-adoption on-boarding, training and support for key adoptions.
Knowledge:
Develop deep product knowledge, valued dialog of zyBooks content, the zyBooks platform, and competitors.
Develop deep knowledge of academic trends and new learning technologies.
Market Development & Sales Development:
Assist in identifying key customers that can play a role in advancing zyBooks content, platform, and user experience.
Assist with planning and implementation of regional meetings and national sales meetings.
Create a healthy and productive team environment by providing leadership and training to your Account Executives with a focus on call planning, the sales calendar, and developing higher value opportunities.
Primary Objective:
To use all the strategies outlined above to meet revenue targets within the assigned region.
We are looking for people who:
5-7 years of sales experience in the industry preferred
Direct line manager experience in the industry preferred
A record of success in sales, with a demonstrated ability to meet or exceed new business sales acquisition goals
Particular experience selling to STEM college-level faculty and administrators
Excellent verbal and written communication skills

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