Guest Experience Expert

Marriott • Nashville, TN • 2h ago

Additional Information

Job Number 25144725

Job Category Rooms & Guest Services Operations

Location The Inn at Opryland A Gaylord Hotel, 2401 Music Valley Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP (https://www.google.com/maps?q=The%20Inn%20at%20Opryland%20A%20Gaylord%20Hotel%2C%202401%20Music%20Valley%20Drive%2C%20Nashville%2C%20Tennessee%2C%20United%20States%2C%2037214)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

Manager, Digital Marketing (Country)

Warner Music Group • Nashville, TN • 1h ago

Management & Administrative

Job Description: At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams in...

1h ago

Go to Apply

Senior Lead Marketing Activation Manager

Lumen • Nashville, TN • 1h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

1h ago

Go to Apply

Strategic Account Management, Senior Director

Norstella • Nashville, TN • 2h ago

Management & Administrative

Strategic Account Management, Senior Director Company: Evaluate Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1464 Description About Evaluate: Evaluate is a global company...

2h ago

Go to Apply

Security / Loss Prevention Officer (AM)

Omni Hotels • Nashville, TN • 2h ago

Management & Administrative

Location Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind exper...

2h ago

Go to Apply

Groundskeeper

Omni Hotels • Nashville, TN • 2h ago

2h ago

Go to Apply

Principal Project Manager, Supply Chain

Western Digital • Nashville, TN • 2h ago

Management & Administrative

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of...

2h ago

Go to Apply

Logistics Specialist (Nashville, TN)

Aston Carter • Nashville, TN • 2h ago

Management & Administrative

Logistics Specialist Location: Nashville, TN Employment Type: Contract to Hire Pay Range: $21.00 - $23.00/hour Workplace Type: Onsite About the Role Join a fast-paced logistics team focused on optimizing transportation o...

2h ago

Go to Apply

Senior Supply Chain Manager, North America Sort Center Engineering, Engineering Capacity Planning

Amazon • Nashville, TN • 2h ago

Management & Administrative

Description As a Supply Chain Manager within the Amazon Sortation Center (SC) network, you will play a critical role in ensuring that our ~120 buildings meet the complex demands of Amazon's next-day and two-day delivery...

2h ago

Go to Apply

Turndown Attendant

Marriott • Nashville, TN • 2h ago

Additional Information Job Number 25144719 Job Category Housekeeping & Laundry Location Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States, 37214VIEW ON MAP ( ht...

2h ago

Go to Apply

Field Facilities Professional

Terracon • Nashville, TN • 2h ago

33206BR Service Line: Facilities Office Name: Nashville Job Description: General Responsibilities: Diagnose and develop repair/restoration solutions for the built environment. This includes all major components and syste...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.