Customer Service Representative

Robert Half • Pico Rivera, CA • 15h ago

Description We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. In this Contract-to-Permanent position, you will play a key role in ensuring seamless communication with customers, managing orders, and supporting backend processes with efficiency and precision. This is an opportunity to contribute to a dynamic environment while enhancing your customer service and administrative skills.

Responsibilities:

Greet customers promptly and professionally upon arrival.

Maintain accurate records of incoming orders, ensuring they are logged, jackets pulled, and distributed appropriately.

Confirm receipt of all incoming orders with customers, adhering to a minimum 30-minute response time.

File job jackets systematically in designated cabinets for easy retrieval.

Create production tickets, load tags, and additional copies for production processes, with an expectation of completing five tasks per hour.

Generate sales orders and delivery tickets by adjusting or creating parts, entering data into the system, and printing required documentation.

Maintain logs for all completed backend tasks and sales orders to ensure accurate records.

Handle inbound and outbound calls, providing exceptional service and resolving inquiries efficiently.

Schedule appointments and manage email correspondence to support customer needs.

Utilize Microsoft Excel and Word for data entry and reporting tasks. Requirements - High school diploma or equivalent certification.

At least one year of experience in data entry or a similar administrative role.

Proficient typing skills with a minimum speed of 35 words per minute and high accuracy.

Strong computer skills, including familiarity with Microsoft Excel and Word.

Exceptional attention to detail and organizational capabilities.

Excellent communication skills, both written and verbal.

Experience with Sage Business Works is a plus but not mandatory.

Ability to multitask and prioritize tasks in a fast-paced environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Go to Apply

2026 DIRECTV Customer Operations STEM Internship

DIRECTV • El Segundo, CA • 9h ago

Management & Administrative

At DIRECTV , we're redefining the future of entertainment. From satellite to streaming, we deliver innovative video experiences that connect people to the content they love; anytime, anywhere. Join a team that's shaping...

9h ago

Go to Apply

2026 DIRECTV Customer Operations Program Development Internship

DIRECTV • El Segundo, CA • 9h ago

Management & Administrative

At DIRECTV , we are redefining the entertainment experience through innovation, agility, and customer-centric solutions. Our Customer Operations organization plays a vital role in supporting the teams who directly serve...

9h ago

Go to Apply

2026 DIRECTV Customer Operations Product Management Internship (MBA)

DIRECTV • El Segundo, CA • 9h ago

Management & Administrative

DIRECTV is changing the way the world experiences entertainment. We're delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and we're revolutionizing the way ou...

9h ago

Go to Apply

Solutions Marketing Manager

Grant Thornton • Los Angeles, CA • 12h ago

Management & Administrative

Grant Thornton is seeking a Solutions Marketing Manager to join the team. Approved office locations can be found below. Summary : As the Solutions Marketing Manager on our Integrated Campaign team, you will drive marketi...

12h ago

Go to Apply

Marketing Manager, In-Theatre Marketing

Amazon • West Hollywood, CA • 12h ago

Management & Administrative

Description Amazon MGM Studios is the home for talent, creating and producing Original films and television series for a global audience. Original series premiere exclusively on Prime Video, which is available in more th...

12h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.