Customer Service Associate

Walgreens • Woodbridge, VA • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1669813BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 12601 SMOKETOWN RD,WOODBRIDGE,VA,22192

Full District Office Address: 12601 SMOKETOWN RD,WOODBRIDGE,VA,22192-03379-11299-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 11299-WOODBRIDGE VA

Pay Type:

Start Rate:

Max Rate:

Similar Jobs

Secure Facility Operations Manager (SFOM), RSCI - Secure Facility Operations (SFO)

Amazon • Arlington, VA • 1h ago

Management & Administrative

Description Does working hard, making history and having fun resonate with your professional lifestyle? Do you like to be creative, solving challenges with innovative ideas? This is an opportunity to work with many teams...

1h ago

Go to Apply

Systems Engineer II, AWS Operations Management (AWSOM)

Amazon • Herndon, VA • 1h ago

Management & Administrative

Description Would you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to impr...

1h ago

Go to Apply

Product Marketing Operations Manager - OCI Multicloud

Oracle • Washington, DC • 1h ago

Management & Administrative

Job Description Are you ready to make a lasting impact on one of Oracle's most innovative and strategic product offerings? Oracle Cloud Infrastructure (OCI) is seeking a dynamic Product Marketing Operations Manager to fu...

1h ago

Go to Apply

Warehouse Clerk

Zimmer Biomet • Alexandria, VA • 6h ago

Management & Administrative

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet produc...

6h ago

Go to Apply

Warehouse Clerk

Zimmer Biomet • Fairfax, VA • 6h ago

Management & Administrative

6h ago

Go to Apply

Warehouse Clerk

Zimmer Biomet • Arlington, VA • 6h ago

Management & Administrative

6h ago

Go to Apply

2026 Summer Internship - Project Management (Various Exelon Locations)

Exelon • Washington, DC • 6h ago

Management & Administrative

Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solution...

6h ago

Go to Apply

2026 Summer Internship - Business, Human Resources, Marketing (Various Exelon Locations)

Exelon • Washington, DC • 6h ago

Management & Administrative

6h ago

Go to Apply

Director, Supply Chain Risk Management

Western Digital • Washington, DC • 10h ago

Management & Administrative

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of...

10h ago

Go to Apply

2026 Summer Internship - Supply Chain Management (Various Locations)

Exelon • Washington, DC • 10h ago

Management & Administrative

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.