Work Shift:
Please see job description for details.
Time Type:
Full time
Department:
CC017507 Patient Care Administration
Summary:
The Vice President of Patient Care Services (PCS) provides strategic and operational leadership for nursing and clinical services at Arkansas Children's. This executive partners with organizational leaders to ensure safe, high-quality, patient- and family-centered care. The VP champions professional nursing practice, workforce engagement, clinical excellence, and operational efficiency aligned with Arkansas Children's mission and strategic priorities.
Additional Information:
Required Education:
Bachelor's degree in a related field of study.
Recommended Education:
Doctorate, Master's Degree
Required Work Experience:
Bachelor's degree and 10 years of relevant experience, including at least 7 years in a leadership role, OR High School Diploma/GED with 14 years of relevant experience, including at least 7 years in a leadership role
Recommended Work Experience:
Required Certifications:
Certification specific to patient population, leadership role or education - , Registered Nurse (RN) license - Arkansas or Compact State
Recommended Certifications:
Description
Strategic Leadership: Leads short- and long-term planning for Nursing/PCS aligned with enterprise goals. Oversees execution of initiatives across four priority areas: employee experience, patient experience, growth, and efficiency.
Clinical Excellence & Innovation: Promotes evidence-based practice and continuous improvement. Establishes performance metrics, monitors outcomes, and drives quality, safety, and patient satisfaction. Leverages data and technology to improve clinical quality, patient outcomes, and operational performance.
Workforce & Culture Development: Builds a professional, healthy work environment by mentoring leaders, supporting shared governance, and advancing retention, professional development, and leadership capability. Promotes a culture of belonging, inclusion, and equitable care across all patient care services.
Operations & Fiscal Oversight: Accountable for the operational performance, labor productivity, and financial stewardship of all assigned departments. Ensures strategic allocation of resources, regulatory readiness, and efficient use of staff and services. Drives service line growth through effective management of capacity, access, and throughput. Champions patient experience by embedding service excellence into operations, improving flow, and supporting high-reliability care delivery.
Collaboration & Integration: Partners with physicians, service lines, and executive peers to coordinate care delivery and achieve system-wide integration. Serves as a visible, trusted leader across all levels of the organization.
External Engagement & Reputation: Represents Arkansas Children's in regional and national forums to showcase best practices and elevate the organization's brand in pediatric health care.
Other duties as assigned.
Arkansas Children's (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.
Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.
Arkansas Children's Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.
For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.
Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.
"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael - Business Operations Manager
"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst
"We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator
"Care, love, and hope for children!" Kathy - Administrative Assistant
"When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant
Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
