Data Scientist Customer Strategy Analytics
Requisition ID: 6780
Location:
Deerfield, IL, US
Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
Remote opportunity - Open to candidates anywhere in the greater United States
We are seeking an experienced and hands-on Data Scientist to join the Customer Strategy Analytics team at Lundbeck. In this role, you will play a critical part in advancing patient journey analytics by developing data-driven insights to help uncover access barriers, identify drop-off points, and improve the patient journey. You will collaborate cross-functionally with relevant internal teams and stakeholders to support engagement strategies and enhance patient programs. This role requires a strong commitment to data privacy, ethical analytics, and compliance with all applicable laws and internal governance processes. You will help shape the foundation for scalable, insight-driven approaches to help improve access and engagement across the portfolio and contribute to building the data ecosystems and analytics frameworks needed to support both in-line and future products where understanding the patient journey is crucial.
ESSENTIAL FUNCTIONS:
Advance patient journey analytics through tokenization and linking of privacy-compliant, de-identified patient-level data sources to create a unified longitudinal view.
Perform hands-on analyses to identify and quantify patient drop-off and translate findings into evidence-based, unbiased insights that help improve patient access and support outcomes.
Develop reporting and analytics to support omnichannel performance tracking, patient program optimization, and compliant field access engagement.
Partner across business teams to align analytics to strategic objectives while ensuring independence, transparency, and integrity of insights.
Apply statistical and advanced analytic methods (e.g., regression, time-to-event, clustering, segmentation) to uncover patterns in patient behavior and support hypothesis-driven, non-promotional analytics.
Support the design and interpretation of compliant A/B tests and experimentation, ensuring appropriate governance and analytic rigor.
Develop frameworks and scalable methodologies to monitor patient flow and engagement program effectiveness over time.
Collaborate cross-functionally with data strategy and IT to design and implement secure, auditable patient journey data frameworks in alignment with HIPAA, CCPA, CDPA, and other relevant U.S. privacy regulations.
Establish KPIs and methodologies to assess programs and engagement
Translate complex data into clear, actionable narratives for business stakeholders while maintaining compliance with internal privacy and transparency standards.
REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:
Accredited Bachelor's degree in Data Science, Analytics, Statistics, Health Economics, Computer Science, Epidemiology, or a related quantitative field.
6+ years of experience in data science, statistics, analytics, or a related field, with a focus on patient/customer analytics with 3+ years of experience working with patient-level healthcare industry data (e.g., IQVIA, Symphony or Komodo claims data, specialty pharmacy status data, EHR data, hub/copay program data, etc.).
Strong understanding of U.S. healthcare system dynamics, including payer reimbursement pathways, specialty distribution models, and the design and operational flow of patient services programs such as hub, copay, and PAP.
Proficiency in SQL, Python, or R, including experience building datasets, performing statistical analysis, and developing analytical models.
Proven track record of independently designing and executing analytics projects and delivering insights that drive responsible, strategic decisions.
Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.
Strong communication and data storytelling skills, with the ability to explain complex findings to both technical and non-technical stakeholders.
Ability to manage competing priorities and work collaboratively in a fast-paced environment with strong attention to detail and execution.
PREFFERED EDUCATION, EXPERIENCE, AND SKILLS:
Strong Preference to be based in Deerfield, IL Office.
Accredited Master's degree in Data Science, Analytics, Statistics, Health Economics, Computer Science, Epidemiology, or a related field.
Deeper understanding of Market Access strategy, payer reimbursement processes, and patient support program operations.
Experience with patient access analytics, such as evaluating hub program performance, identifying access friction points, or assessing the impact of patient services on time to therapy.
Experience working with data visualization tools such (e.g., Tableau, Power BI, etc.) to create dynamic and interpretable dashboards.
Familiarity with compliant experimental design and measurement approaches (e.g., A/B testing, pre/post, matched cohort analysis).
Working knowledge of healthcare compliance frameworks and privacy regulations, including HIPAA, CCPA, CDPA, and PhRMA Code.
TRAVEL:
Willingness/Ability to travel up to 25% domestically. International travel may be required
If based remotely, additional travel may be required to Deerfield, IL, to meet the needs of the role and the business
The range displayed is specifically for those potential hires who will work or reside in the state of Illinois, if selected for this role, and may vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $150,000 - $175,000 and eligibility for a 15% bonus target based on company and individual performance, and eligibility to participate in the company's long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision and company match 401k. Additional benefits information can be found on ourcareer site (https://www.lundbeck.com/content/dam/lundbeck-com/americas/united-states/careers/Lundbeck\Benefits\Summary.pdf) . Applications accepted on an ongoing basis.
Why Lundbeck
Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on theU.S. career site (https://www.lundbeck.com/content/dam/lundbeck-com/americas/united-states/careers/Lundbeck\Benefits\Summary.pdf) .
Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit theU.S. career site (https://www.lundbeck.com/us/careers/your-job/eeo-accommodations-policy) .
Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates inE-Verify (https://www.lundbeck.com/content/dam/lundbeck-com/americas/united-states/careers/E-Verify\Participation\Poster\Eng\Es.pdf) .
About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
About Lundbeck
At Lundbeck, our most important contribution is easing the burden of the millions of people living with brain disorders. Whether it is migraine, depression, or other brain disorders, patients, their carers, and society as a whole depend on us.
Through cutting edge science and strong partnerships, we develop and market some of the world's leading treatments, expanding into neuro-specialty and neuro-rare from our strong legacy within psychiatry and neurology.
The brain health challenge is real. Our commitment is real. Our impact is real.
