About Working at Commerce
Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.
Compensation Range
Annual Salary: $62,000.00 - $83,000.00 (Amount based on relevant experience, skills, and competencies.)
About This Job
The main purpose of this job is to focus on helping unbanked and underbanked community members gain access to the banking system/capital. This role will build trust and awareness of the financial system with targeted DEI communities through education, coaching, and access to Low and Moderate Income (LMI)-friendly banking products.
Essential Functions
Maintain targeted partnership portfolio, in coordination with the Community Development team, to consistently gain access to targeted population
Act as subject matter expert (SME) for solutions that help undeserved communities, to include consumers and small businesses
Act as the point person for maintaining library of low-income (LMI) targeted financial education curriculum
Attend networking and/or community events such as Chamber series and small business events to create visibility, connect with peers, prioritizing underserved/LMI opportunities
Present or identify and equip others to present education as needed within partnerships and ad hoc for Commerce in general
Possess broad, relevant financial knowledge when interacting with community members
Detail oriented and organized with tracking calling, networking, and education activities
Partner with lines of business to address targeted Underserved/LMI individuals' needs as well as maintain Underserved/LMI focus from the inside out. Bring community needs to proper internal sources for awareness and offerings.
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Working knowledge of bank products and CDFI and other financial/nonprofit partners to allow for proper referral sourcing from programs/events. Knowledge of Commerce Bank's internal network to help connect needs/solutions, a plus.
Ability to promote, recommend, and provide solutions to consumers and small businesses
Ability to collect and bring back community insights that can be used for future product development and appropriate partner referrals
Ability to develop and present financial education materials
Ability to show empathy and connect quickly with others and can build trust and help others grow
Ability to provide 1:1 coaching to consumer and small business owners
Setting individual goals aligning with an Inclusion focus
Possesses cultural competency and awareness of key demographic markets within Commerce footprint where LMI opportunities exist
Ability to dig in and understand markets they do not know well by partnering within communities
Motivated and organized self-starter with a growth mindset
Strong attention to detail and the ability to effectively manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills and a strong ability to network and collaborate across teams
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Ability to work outside normal bank hours to meet the needs of the communities. Events are typically held during nights and weekends several times a month
Ability to travel locally on a regular basis. Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Basic level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Associates degree in Finance, business or related field, or equivalent combination of education and experience required
1+ years financial services experience required
1+ years community outreach and LMI community experience preferred
1+ years sales experience and/or business development preferred
For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record.
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
**Level of role is determined by knowledge, experience, skills, abilities, and education
LI-Hybrid
The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.
Location: 1000 Walnut St, Kansas City, Missouri 64106
Time Type:
Full time
Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.
Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)
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Equal Opportunity Employer
Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.
