Customer and Product Delivery Intern, Summer 2026 - United States

Mastercard • O Fallon, MO • 1d ago

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. For example, students or recent graduates in the United States on an F1 visa (including those with CPT or OPT authorization) are not eligible for this role.

Overview

Mastercard works to connect and power a sustainable and inclusive global economy. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has opportunity to be a part of something bigger and to change lives. We believe in connecting everyone to endless, priceless possibilities.

About the Team

The Global Customer Delivery & Care (GCD&C) Product Enablement team enables a single, strategic interface into the global product organizations on behalf of GCD&C. This unified voice ensures that the needs of our customers and delivery teams are clearly represented in the design and evolution of our products as well as ensures readiness for products and product enhancements to be delivered and serviced though the GCD&C teams.

This model allows us to streamline how we bring products to market, reduce time to implement/ support, and ensure that every solution is designed with the customer experience at its core. With shared tools, frameworks, and insights, we will empower our global teams to deliver with greater speed, quality, and predictability. Our focus on enablement means equipping every region with the capabilities to scale innovation, support complex integrations, and continuously improve the customer journey.

Internship Program

Mastercard's summer internship program provides emerging talent with projects that will enhance skills as well as contribute to the department's goals and objectives. In this program, you will participate in:

Networking events, mentorship opportunities, and hear from senior leaders

Volunteer and team building opportunities

Formal performance assessments

End-of-summer presentations to peers and Mastercard leadership

Qualifications

Currently enrolled in a bachelor's degree program with a graduation date of Winter 2026 - Summer 2027

Strong project management experience, preferably with experience creating project plans

Data analysis experience, preferably within Excel

Comfortable working with varied technologies and tools

Customer service experience, ability to understand the customer's needs and keep the needs at top of mind

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the @type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

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