SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $48,000.00 and $95,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
Provides administrative support to Credit Department Americas ("CDAD") credit officers, planning officers, and other risk managers within the Risk function. Perform a variety of administrative duties including but not limited to, calendar management, travel booking, expense reports, invoice processing, stationery orders, and committee secretary support. Help managers and team members navigate governance processes, approval workflows and system requirements.
Role Objectives: Delivery
Perform a variety of administrative duties in support of a manager, team or department. Execute routine tasks including phone coverage, calendar management, travel booking, expense reports, invoice processing and stationery orders. Handle ad hoc queries from managers and team members to help navigate governance processes, approval workflows and system requirements. Participate in periodic initiatives such as seating management, workspace equipment upgrades and event planning.
Executive & Administrative Support
Provide general secretarial support, including scheduling, visitor logistics, business travel arrangements, and seating coordination.
Support CDAD staff with onboarding preparations, equipment orders, and meeting room bookings.
Coordinate personnel onboarding and offboarding processes for CDAD.
Operational & Reporting Support
Assist with regular and ad hoc administrative tasks, including digital filing, document review, and reporting.
Prepare various Head Office reports, including large deal approval documentation.
Manage the deal approval pipeline within CDAD, ensuring timely reporting to Head Office and confirming daily quorum for Credit Committee Americas.
Financial & Budget Management
Oversee departmental expense and budget reporting, including scheduled and ad hoc analysis.
Process invoices through CONCUR and COUPA systems and manage subscription contract renewals.
Record Maintenance & Departmental Coordination
Maintain departmental records such as staff lists and contact directories.
Provide comprehensive administrative support to the department as needed.
Role Objectives: Interpersonal
Establish and maintain close relationships with managers and team members under coverage to foster trust and better understand administrative preferences and priorities. Cultivate a wide network of internal colleagues to facilitate execution of everyday tasks, including: business management, technology, travel operations, mail services, facilities management, accounts payable, and conferences and events. Partner with administrative assistants in other business units and/or regions to promote cooperation and manage joint deliverables where necessary.
Role Objectives: Expertise
Apply a strong understanding of company policies, workflows and governance requirements to deliver timely and comprehensive administrative support to managers and team members under coverage. Leverage awareness of department structures in other business areas to help stakeholders navigate the organization as required. Apply experience with outside vendors (airlines, hotels, restaurants, car services) to ensure optimal delivery of administrative tasks such as travel arrangements, event booking and ground transportation.
Qualifications and Skills
Well-organized, self-starter, strong sense of teamwork and responsibility, as well as attention to detail.
Intermediate knowledge of corporate banking front, middle and back office functions.
Prior experience in credit administration, collections, or financial analysis is preferred; Familiarity with credit management software and account reconciliation processes is beneficial.
Soft Skills: Attention to detail; Organizational and time management skills; Team collaboration and customer service orientation; Ability to work independently and handle sensitive information
Language Skills: Business fluency in Japanese is a plus
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
