Head of Pricing & Profitability - Private Bank

Citizens • Johnston, RI • 15h ago

Description

In this role, you'll experience new things, create new opportunities, think beyond your role, and make an impact. As the Head of Pricing & Profitability - Private Bank you will be responsible for providing strategic and analytical thought leadership on all aspects of pricing and profitability management for the businesses you support. Your responsibilities will also include directing the development of best in class pricing practices, analysis, and modeling to optimize risk adjusted profitability and return on equity. Additionally, you will work to ensure pricing strategies and new initiatives attain desired profitability hurdles within corporate risk appetite and develop strategies to balance growth and profitability within the competitive markets, channels and customer segments in which Citizens chooses to operate. With Citizens, you're made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!

Primary responsibilities include

Directs profitability analysis and Pricing Committee Process for business area(s).

Oversees the preparation and analysis of product pricing and program financials on behalf of assigned area and develops executive level management presentations, business reviews, key findings and recommendations.

Proactively identifies new market opportunities and risks arising from competitive, regulatory and other internal and external factors.

Provides recommendations to enhance product, channel and customer profitability.

Ensures proper policies and procedures are in place to document pricing decisions.

Directs the development and maintenance of pricing and profitability models/pro formats to support new business initiatives.

Ensures the proper gathering of data and performance of analytics to properly backrest and validate models and documents assumptions that provide the basis for pricing and profitability measurement.

Collaborates closely with colleagues across the organization to develop and refine models.

Acts as lead financial expert on cross functional teams and expert panels to establish processes and assumptions necessary for developing financial analysis and business cases associated with potential new strategies.

Trains and develops other analysts or managers.

Organizes and plans workflows. Ensures effective departmental policies and procedures are developed and maintained.

Leads or participates on special projects needed.

Qualifications

Bachelors Degree Required; 8-10+ years relevant work experience

Pricing Model & Strategy / Financial Reporting experience, Required - Ability to determine the best prices for products and services being offered by developing various models and weighing the advantages and disadvantages of each

Experience leading and supporting strategic initiatives with multiple stakeholders within a financial services or concierge banking environment, Required

Strong verbal & written communication skills and ability to articulate strategic concepts, lay out course of action and gain the confidence of others through proven expertise

Ability to operate and excel with some level of ambiguity / white space within an Agile environment, and think outside the box by keeping customer experience front and center

Risk and compliance mindset - Adheres to laws, regulations, guidelines, and specifications relevant to its business processes. Identifies, forecasts, and evaluates risks and navigates a way to avoid or limit their impact.

Technical expertise and familiarity with pricing software systems and tools

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

09/30/2025

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