Manager - Operations

WESCO • Avondale, AZ • 1d ago

As the Manager - Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.

Responsibilities:

Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.

Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.

Maintains a safe, secure and inclusive workplace.

Manages, coaches, mentors, hires and trains employees. This also includes performance management.

Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).

Manages expense-based profit and loss statement (P&L) to plan.

Drives efficiencies within the facility using LEAN methodologies.

Maintains facility tour-ready standards.

Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).

Matches facility capacities to customer/sales professionals' expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.

Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.

Actively engaged in developing annual budgets for the facility.

Qualifications:

High School Degree or Equivalent required; Bachelor's Degree preferred

5+ years' operations experience, specifically in distribution center facilities preferred

Experience managing a group or team of individual contributors and/or indirectly supervises support staff

Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)

Ability to effectively communicate in both group and individual settings

Capable of handling multiple priorities with a high sense of urgency

Ability to travel 0-25% of the time

Working Environment: Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

WESCO

Go to Apply

Share this job

Similar Jobs

Enterprise Sales Manager (Remote)

American Express Global Business Travel • Phoenix, AZ • 1min ago

Management & Administrative

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive...

1min ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Phoenix, AZ • 5min ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

5min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Glendale, AZ • 8min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

8min ago

Go to Apply

Prime Therapeutics • Phoenix, AZ • 19h ago

Management & Administrative

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Director, Customer Experie...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.