Medical Assistant II

Sutter Health • Oakland, CA • 13h ago

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Alta Bates Summit Med Center

Position Overview:

Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office and patient-related tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers. Performs all duties under the direction of a clinician.

Job Description :

MEDICAL SERVICES

Manages rooming and patient flow by preparing and escorting patients to examination rooms.

Provides clinical support and patient care by obtaining appropriate identification and medical information from the patient and/or their family/support team.

Performs vital signs, tests and collects/prepares specimens according to clinician orders.

Supports physicians and patient care team to perform medical procedures and patient examinations by preparing the room, equipment, instruments and/or supplies appropriate for the exam/procedure.

Administers treatments, injections, and skin tests, and collects patient specimens as directed by a physician.

Maintains equipment and understands procedures and treatments performed by clinicians.

Mentors and fosters a constructive learning environment that helps students and new medical assistants build confidence in their skills, knowledge, and abilities.

CLERICAL

Performs general clerical tasks: answers phones and relates messages as appropriate; retrieves, enters, updates and transcribes patient data in the electronic health record system (eHR); reviews and revises patient appointments.

Prepares and completes accurate documentation related to patient care, including healthcare activities, administration of medications and communication with patients.

Ensures that routine and priority tasks are completed within established departmental time frames.

SAFETY

Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment and exams rooms after each visit.

Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions to the supervisor.

COMPLIANCE

Maintains strictest confidence of all patients protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.

Performs quality care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.

Prepares, administers, and documents medications and treatments in accordance with state and federal regulations.

EDUCATION:

HS Diploma: High School Diploma or General Education Diploma (GED)

Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. (Must present diploma within 90 days)

OR Other: Equivalent Sutter Health Training program (approved for SBMF and SCH)

OR Completion of Sutter Health on-the-job training equivalent to one year

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider

MA Certification by a California Medical Board recognized agency is required to be eligible for incentive (to be implemented in 2025)

TYPICAL EXPERIENCE:

1 year of recent relevant experience.

Job Shift:

Days

Schedule:

Per Diem/Casual

Shift Hours:

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Unions:

Position Status:

Non-Exempt

Weekly Hours:

Employee Status:

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $32.68 to $40.85 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package. ?

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