Aisles Online Pickup Clerk

Hy-Vee Food Stores • Marion, IA • 2d ago

Additional Considerations (if any):

Daytime Shifts

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Pickup Clerk

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for ensuring the online orders are efficiently and accurately transported and loaded for our online shoppers. Will also complete tasks such as organizing, gathering, and loading online orders.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by:

Escorting them to the products they're looking for

Securing products that are out of reach

Loading or unloading heavy items

Making note of and passing along customer suggestions or requests

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Selects, scans, and bags items from all temperature zones.

Tenders customer orders through POS and charge the customer's credit card.

Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limitedsupervision.

Education and Experience

High school diploma or equivalent preferred.

Physical Requirements

Visual requirements include: ability to see detail at near range with or withoutcorrection.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Similar Jobs

Operations Program Manager (Onsite)

RTX Corporation • Cedar Rapids, IA • 1d ago

Management & Administrative

Date Posted: 2025-09-02 Country: United States of America Location: HIA32: Cedar Rapids, IA 400 Collins Rd NE , Cedar Rapids, IA, 52498-0505 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status...

1d ago

Go to Apply

Market Grille Clerk

Hy-Vee Food Stores • Marion, IA • 1d ago

Management & Administrative

Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully e...

1d ago

Go to Apply

Sales Management Trainee Internship - Cedar Rapids, IA - Summer 2026

Enterprise Mobility • Cedar Rapids, IA • 1d ago

Management & Administrative

Overview If you are looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional exper...

1d ago

Go to Apply

Sales Management Trainee Internship - Cedar Rapids, IA - Spring 2026

Enterprise Mobility • Cedar Rapids, IA • 1d ago

Management & Administrative

1d ago

Go to Apply

Aisles Online Service Manager

Hy-Vee Food Stores • Marion, IA • 2d ago

Management & Administrative

Additional Considerations (if any): Daytime Shifts - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed...

2d ago

Go to Apply

Dairy Clerk

Hy-Vee Food Stores • Coralville, IA • 3d ago

Management & Administrative

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting o...

3d ago

Go to Apply

Medicare Customer Service Specialist (Bilingual Mandarin or Cantonese) Remote

Molina Healthcare • Cedar Rapids, IA • 3d ago

Management & Administrative

Molina Healthcare is hiring for its outbound Medicare Member Engagement team. Candidates who are Bilingual in either Mandarin or Cantonese are highly desired. This role is remote and will work 8am to 430pm Pacific Standa...

3d ago

Go to Apply

Service Manager

Hy-Vee Food Stores • Cedar Rapids, IA • 3d ago

Management & Administrative

3d ago

Go to Apply

Market Grille Clerk

Hy-Vee Food Stores • Cedar Rapids, IA • 5d ago

Management & Administrative

5d ago

Go to Apply

Int Account Manager - (Retirement)

Aegon Asset Management • Cedar Rapids, IA • 5d ago

Management & Administrative

Job Family Account / Relationship Management About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.