Retail Customer Service/ Cash Office Department Manager

Boscov's Department Store, LLC • Rochester, NY • 1w ago

Boscov's Sales Control/ Customer Service Desk Manager

Experienced Sales Control/ Cash Office Managers-bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team.

As part of a fast-paced, dynamic management team, you will supervise a team of associates to ensure they develop relationships with our customers so that each customer's needs are met in a quick and efficient manner. Your previous management experience along with your strong organizational and customer service skills will ensure your success in this dynamic leadership role. If you are looking for a great opportunity to pursue a rewarding management career with a company known for quality and big savings, apply today!

Job Responsibilities

As a member of the management team, the Sales Control Manager will supervise and participate in the accountability and balancing of cash receipts and paperwork.

Additional responsibilities of the Sales Control Manager include:

Investigate & resolve discrepancies

Order supplies for Customer Service Desk

Supervise, train & coordinate Sales Control Office and Customer Service Desk

Accurately and efficiently completing all transactions and paperwork while adhering to company policies and procedures

Job Requirements

Successful candidates for the Sales Control Manager should role have the ability to lead a retail team to actively engage coworkers to provide excellent customer service.

Additional requirements of the Sales Control Manager include:

High school diploma or equivalent; bachelor's degree, preferred

Prior money management and retail, banking, or accounting experience

Basic accounting skills

People management skills, ability to lead and develop coworkers

Excellent written, verbal, and interpersonal communication skills

Creative problem solving skills

Ability to learn computer systems, POS register, telxon, and interpret reports

Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits

At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:

Starting salary of $40,000 to $45,000 (based on experience)

Comprehensive benefits package, including medical/dental/vision

Short term disability/ Long term disability- voluntary

Life Insurance (company paid)

401(k) w/ company match

Weekly pay

Paid vacation

Liberal employee discount

Work where people love to shop!

Equal Opportunity Employer

ROC

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