At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
The Senior Quality Manager - Americas is responsible for overseeing and leading all quality-related activities within the manufacturing operations, ensuring that products meet the required standards, and compliance regulations, and achieve customer satisfaction. The role includes strategic planning, process improvements, quality control systems implementation, and team leadership to promote continuous quality improvement. The Senior Quality Manager will work closely with various departments, including production, engineering, supply chain, and customer service, to foster a culture of quality throughout the organization. The Energy BU has locations in USA, Mexico, and South America.
This will be a regional role located remotely in the US
Responsibilities
Quality Leadership:
Lead the Quality Assurance and Quality Control teams to drive a culture of quality across all manufacturing operations.
Develop, implement, and maintain the company's quality management systems (QMS) in compliance with industry standards (ISO, IATF, etc.).
Ensure that quality control processes are effectively executed and monitor key performance indicators (KPIs) for quality metrics.
Establish, review, and update quality policies, procedures, and objectives in alignment with business goals.
Process Improvement & Innovation:
Identify and lead initiatives for continuous improvement in manufacturing processes to enhance quality, reduce defects, and improve efficiency.
Utilize Lean, Six Sigma, or other methodologies to drive process optimization and waste reduction.
Implement root cause analysis and corrective/preventive actions for quality issues, ensuring that problems are resolved in a timely and effective manner.
Compliance & Risk Management:
Ensure compliance with regulatory standards and internal policies related to manufacturing and quality.
Stay up-to-date with industry regulations and customer requirements, ensuring all products meet specifications and standards.
Manage audits and inspections, both internal and external, ensuring readiness and compliance with certifications and standards.
Monitor and report on risk management related to product quality and safety.
Job Overview, cont.
Team Development & Leadership:
Build and lead a high-performing quality team, providing mentorship, training, and development opportunities.
Foster a collaborative and proactive approach to quality across departments and ensure effective communication of quality objectives.
Evaluate and improve the performance of the quality team through regular assessments, feedback, and career development planning.
Customer Relations & Satisfaction:
Work with customer service and production teams to address quality-related customer complaints, returns, or feedback.
Engage with key customers to discuss quality requirements and concerns, ensuring their needs are met while maintaining compliance.
Develop and maintain strong relationships with suppliers, ensuring that quality standards are adhered to throughout the supply chain.
Reporting & Analysis:
Provide regular reports and presentations to senior leadership on quality metrics, goals, challenges, and achievements.
Analyze data from audits, inspections, and quality control activities to identify trends and drive decision-making.
Track and report on quality improvement initiatives and their impact on operational performance.
What your background should look like
Education:
Bachelor's degree in Engineering, Manufacturing, Quality Management, or related field (Master's degree preferred).
Experience:
10+ years' experience in quality management within a manufacturing environment, with at least 5 years in a leadership role.
Proven experience implementing quality management systems (QMS), including ISO, IATF, or similar certifications.
Strong background in Lean, Six Sigma, or other continuous improvement methodologies.
Experience in supplier quality management and customer quality relationship management.
Skills:
Excellent leadership, communication, and interpersonal skills.
Strong analytical and problem-solving capabilities.
Ability to develop and implement quality strategies and initiatives.
Expertise in data-driven decision-making and reporting.
In-depth understanding of manufacturing processes, systems, and industry standards.
Competencies
SET : Strategy, Execution, Talent (for managers)
ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
Competitive base salary commensurate with experience: $132,300 - 198,400 (subject to change dependent on physical location)
Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Location:
Fuquay-Varina, NC, US, _
City: Fuquay-Varina
State: NC
Country/Region: US
Travel: 50% to 75%
Requisition ID: 139799
Alternative Locations:
Function: Quality
Job Segment: Supply Chain Manager, QC, Compliance, Lean Six Sigma, Six Sigma, Operations, Quality, Legal, Management
