TRS Operation Manager (Neighborhood/Community Services Operations Manager)
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TRS Operation Manager (Neighborhood/Community Services Operations Manager)
Salary
$87,024.91 - $145,041.94 Annually
Location
FAIRFAX (EJ27), VA
Job Type
FT Salary W BN
Job Number
25-01631
Department
Neighborhood & Community Svcs
Opening Date
08/30/2025
Closing Date
9/12/2025 11:59 PM Eastern
Pay Grade
S29
Posting Type
Open to General Public
Description
Benefits
Questions
Job Announcement
This position directs and coordinates the planning, development, expansion, and evaluation of Therapeutic Recreation programs specifically serving individuals with disabilities, of all ages, within Fairfax County. Work involves direct administration and management of Therapeutic Recreation staff and programs to include researching and developing new therapeutic recreation programs, practices and protocols, obtaining and coordinating the resource requirements of assigned programs, and directing and guiding the work of full-time employees and exempt - limited term staff in the provisions of Therapeutic Recreation Services. Additionally, this position oversees the program registration processes, including eligibility, service plans, and evaluation, in order to achieve desired outcomes. Provides best practice monitoring and quality assessments for programs within the TR Unit. Works strategically across the agency and the county to increase collaboration and support of defined agency and human services initiatives that promote equal programming and well-being for individuals with disabilities. Assumes supervisor on-duty responsibilities for handling weekend and evening program challenges and works collaboratively with the Therapeutic Recreation Advisory Council (TRAC) on best practices guidance to the Therapeutic Recreation Unit.
May be required to provide emergency services work in the event of an emergency or disaster.
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
Manages and implements a variety of prevention and evidence-based programs and services for population groupings (youth, teens, adults, seniors, etc.);
Implements annual service plans and leads the evaluation of outcome achievement;
Plans, organizes, directs and coordinates programs;. Implements and modifies program policy as necessary;
Manages staff and resources for operational management;. Recruits, hires, train, and supervise staff assigned to implement defined agency and human services initiatives at a direct service level;
Researches and analyzes best practices for multiple service populations;
Serves as primary contact for direct program and service issues within the region;
Directs development and implementation of policy and procedures relating to childcare facility standards, program registration, fee schedules, billing, training, and/or eligibility;
Oversees registration process, including eligibility and recruitment strategies to ensure full program enrollment;
Directs planning for children with special needs and program requirements.
Directs preparation of the division budget and monitors division expenditures;
Coordinates within the Office for Children, NCS and with other county agencies and service providers to formulate strategies and long-range plans to provide services for children.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all inclusive list.)
Knowledge of the principles and practices of prevention-based and evidence-based programs; principles of community organization, fiscal and budget management, and supervision;
Ability to plan and develop prevention-based programs in community setting;
Ability to manage facility allocations;
Ability to schedule facilities;
Ability to maintain effective relationships with employees and the general public;
Ability to write clear and concise reports;
Ability to conduct needs assessments, policy development, strategic planning and quantitative analysis;
Ability to train and monitor the activities of a large group of childcare professionals;
Extensive knowledge of day care administration and child/family development programs.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education and experience and training equivalent to the following: (https://www.fairfaxcounty.gov/hr/equivalencies-education-and-experience)
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four year college or university with a bachelor's degree in social services or human services, or with major course work in a specialty that confers within a community-based service delivery setting (for example, child development and family studies, education, public administration, recreation), or other closely related field; plus four years of professional experience in the social services, human services, or other community-based service delivery service or setting; two years of which included supervising professional staff.
CERTIFICATES AND LICENSES REQUIRED:
CPR, First Aid, and AED certifications (required within 3 months)
Certification by the National Council for Therapeutic Recreation as a Therapeutic Recreation Specialist (Required within 12 months of hire)
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, and a Child Protective Services Registry check to the satisfaction of the employer.
Additional Work Schedule Requirements: Evenings and weekends required to meet Unit needs. On-Call evenings and weekends as needed.
PREFERRED QUALIFICATIONS:
A bachelor's degree in recreation or therapeutic recreation
3+ years of experience working with individuals across a wide range of disabilities and age groups (infants to seniors)
Experience in leading, coaching and supervising high-performing teams
Exceptional interpersonal skills and ability to effectively communicate, both orally and in writing
Current Certification as a Certified Therapeutic Recreation Specialist (CTRS) through the National Council for Therapeutic Recreation Certification (NCTRC)
Experience in community partnership development and stakeholder engagement
Proficiency in program registration systems, individual service planning, and outcome evaluation
Proven ability to lead multidisciplinary teams and collaborate across agencies
Experience with data analysis and reporting skills for program evaluation and improvement
PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature; however, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others (https://www.fairfaxcounty.gov/demographics/fairfax-county-general-overview) .) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
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