Operations Manager

WM • Moreno Valley, CA • 3d ago

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities

Onboarding - Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties - Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Developing - Provide timely and consistent touchpoints with frontline employees. - Regular review of best practices to enhance daily performance - Focus on understanding and progress of frontline employee career goals

Coaching - Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success - Actively practice and seek feedback on coaching conversations.

Mentoring - Lead by example to ensure safety practices are paramount with each employee and - Teaching and developing an understanding of the WM Way

Performance Management - Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining. - Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications

A. Required Qualifications

Associate's Degree or in lieu of a degree

High School Diploma (accredited) and two (2) years of relevant work experience.

Successful completion of the WM Route Manager Trainee program

must be at least 18 years of age

legally eligible to work in the country where the position is located

Driver's License Valid Driver's License

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.? Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

The expected base pay range for this office/on-site position is $80,000 - $85,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for incentive pay.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Go to Apply

Share this job

Similar Jobs

Customer Service Representative

TEKsystems • Redlands, CA • 2h ago

Management & Administrative

Description Manage all order-related activity for an assigned customer base including order processing, shipping schedule, invoicing, and post-delivery support Track licenses, maintenance, and entitlements for each custo...

2h ago

Go to Apply

Customer Service Representative

TEKsystems • Redlands, CA • 2h ago

Management & Administrative

About the Role We're seeking a detail-oriented and proactive Customer Service Representative to manage software order operations for a defined portfolio of customers. This role is ideal for someone who thrives in a fast-...

2h ago

Go to Apply

Area Manager

Amazon • Rialto, CA • 8h ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In th...

8h ago

Go to Apply

Sr. Operations Manager

Amazon • Rialto, CA • 3d ago

Management & Administrative

Description Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. A...

3d ago

Go to Apply

Purchasing Administrator I

Nucor Steel Auburn, Inc. • San Bernardino, CA • 4d ago

Management & Administrative

Job Details Division: Nucor Data Systems Location: San Bernardino, CA Salary: $22.72 - $26.30 Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel a...

4d ago

Go to Apply

Human Resources (HR) Manager

Robert Half • Redlands, CA • 4d ago

Management & Administrative

Description Keys: BS/BA Degree in Human Resources, Bus, Admin. or a related field 8+ years of HR experience, at least 3 years in a Sr. HR role SHRM-CP, SHRM-SCP, PHR of similar relevant certifications required Automotive...

4d ago

Go to Apply

Operations Management Trainee

Ryder System • San Bernardino, CA • 4d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : IGNITE the leader within you At Ryder , our most important competitive advant...

4d ago

Go to Apply

Customer Service Coordinator

Penske • Riverside, CA • 5d ago

Management & Administrative

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibi...

5d ago

Go to Apply

Warehouse Clerk

Ryder System • Riverside, CA • 5d ago

Management & Administrative

Position Description Immediately hiring a Permanent Full Time Warehouse Clerk to support our Facility at Ryder in Riverside, California Get paid weekly! Starting pay $17.50/hr, plus benefits! Hear from a Ryder Supply Cha...

5d ago

Go to Apply

Sr. Operations Manager

Amazon • Beaumont, CA • 1w ago

Management & Administrative

Description Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Addit...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.