Sr. Operations Manager

Amazon • Fresno, CA • 3d ago

Description

Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:

Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.

Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:

Lift and move totes up to 49 pounds each

Regular bending, lifting, stretching and reaching both below the waist and above the head

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length

Continual standing and/or walking an average of 5 miles daily

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned

Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

Bachelor's Degree or 2+ years Amazon experience.

7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.

Prior experience with performance metrics, process improvement and Lean techniques.

Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

Preferred Qualifications

Degree in Engineering, Operations or related field and MBA preferred

Experience with a contingent workforce during peak seasons

Ability to handle changing priorities and use good judgment in stressful situations

Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Sales Manager

Kemper • Fresno, CA • 4d ago

Management & Administrative

Location(s) Fresno, California, San Jose, California Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive differenc...

4d ago

Go to Apply

Operations Manager , FAT1

Amazon • Fresno, CA • 5d ago

Management & Administrative

Description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager....

5d ago

Go to Apply

Operations Manager

Robert Half • Fresno, CA • 1w ago

Management & Administrative

Description We are looking for a dynamic Operations Manager to join our team in Fresno, California. This role is perfect for someone who thrives on managing complex logistics, maintaining high-quality standards, and ensu...

1w ago

Go to Apply

Administrative Assistant

Robert Half • Fresno, CA • 1w ago

Management & Administrative

Description We are looking for a skilled Administrative Assistant to join our team on a contract basis in Fresno, California. The ideal candidate will bring a strong background in providing administrative support, managi...

1w ago

Go to Apply

Funeral Services Assistant (part-time)

SCI Shared Resources, LLC • Fresno, CA • 1w ago

Management & Administrative

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides clerical and administrative assistance supporting funeral operations. Other general dutie...

1w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Clovis, CA • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Account Manager II, Employee Benefits

HUB International • Fresno, CA • 1w ago

Management & Administrative

ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with...

1w ago

Go to Apply

Sales Manager - Immunohistochemistry (West)

Danaher Corporation • Fresno, CA • 1w ago

Management & Administrative

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's ( https://danaher.com/our-businesses )...

1w ago

Go to Apply

Business Center Practice Leader - Water Sector, Environmental Services

Stantec • Fresno, CA • 2w ago

Management & Administrative

Grounded in safety, quality, and ethics, our experts lead their fields with dedication, a creative spirit, and a vision for growth. We draw from more than 20 technical specialties worldwide and are devoted to fostering a...

2w ago

Go to Apply

Records & Information Management Specialist

Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys • Fresno, CA • 2w ago

Management & Administrative

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/ As needed, additional positions may be filled using this announcement. Responsibiliti...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.