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Retail Customer Service Representative

TEKsystems • Enola, PA • 1d ago

Now Hiring: Seasonal Retail Customer Service Representative (CSR)

Location: Enola, PA

Schedule: Monday-Friday, 8:30 AM-5:00 PM or 9:00 AM-5:30 PM (40 hours/week)

Start Date: September 29

Position Type: Seasonal - Open Enrollment Support

About the Role

Join our team as a Retail Customer Service Representative during the open enrollment period. You'll be the first point of contact for individuals visiting our retail location, providing a welcoming experience and assisting with appointment scheduling and basic customer service needs.

Key Responsibilities

Greet and assist walk-in and scheduled customers.

Schedule appointments via phone and in-person using probing questions to assess needs.

Answer basic inquiries about health plan options, appointment logistics, and general services.

Process member information and documentation.

Accept and process payments.

Collaborate with sales reps and team members to ensure a seamless customer experience.

Why This Role Is Open This is a seasonal position created to support increased customer volume during the open enrollment period. Temporary coverage is needed to maintain high service standards.

What We're Looking For

Friendly and professional demeanor.

Strong communication and organizational skills.

Ability to multitask in a fast-paced environment.

Experience in customer service or retail preferred.

Ready to make a difference this enrollment season?

Apply now and help us deliver exceptional service to our community!

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Enola,PA.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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