Part-Time Teller

Northwest Bank • North Ridgeville, OH • 3d ago

Job Description
DESCRIPTION
Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
ESSENTIAL FUNCTIONS:
Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the overall office's overall sales performance goals
Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience - both in person, over the phone, and through email communications.
Exceptional delivery of our 5 Culture Promises
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
KNOWLEDGE, SKILLS, & ABILITIES:
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of computers and the Teller System
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
High School Diploma or equivalent preferred
Work Experience:
Customer service experience preferred
Cash handling experience preferred
Banking and/or retail experience preferred
All applicants will b

Similar Jobs

Accounting Specialist

Robert Half • Elyria, OH • 2d ago

Finance, Accounting & Banking

Description We are looking for a detail-oriented Accounting Specialist to join our team in Elyria, Ohio. This long-term contract position offers an opportunity to work on-site in a dynamic environment, focusing on core a...

2d ago

Go to Apply

Advanced Collections Specialist

First Mutual Holding Co • Westlake, OH • 2d ago

Finance, Accounting & Banking

Apply Job Type Full-time Description Position Summary:The Advanced Collection Specialist provides counseling to borrowers with past due loan payments and performs foreclosure prevention on loans through contact with cust...

2d ago

Go to Apply

Key Private Bank Associate Relationship Manager

KeyBank NA • Westlake, OH • 3d ago

Finance, Accounting & Banking

Location: 166 Crocker Park Boulevard - Westlake, Ohio 44145 Job Summary Key Private Bank (KPB) is dedicated to serving our clients' financial needs through expert advice and personalized banking, borrowing and investment...

3d ago

Go to Apply

Financial Center Manager

Northwest Bank • Elyria, OH • 3d ago

Finance, Accounting & Banking

Job Description DESCRIPTION As a Financial Center Manager, you will be responsible for overseeing the daily operations of the financial center while ensuring exceptional customer service, achieving sales goals, fostering...

3d ago

Go to Apply

Finance Associate - 2026 Leadership Development Program

Avient Corporation • Avon Lake, OH • 3d ago

Finance, Accounting & Banking

Job Summary The Finance Leadership Development Program accelerates professional development by placing participants on multiple Avient Finance Teams during a two-year rotational program. Individuals gets hands-on experie...

3d ago

Go to Apply

Finance Intern - Summer 2026

Avient Corporation • Avon Lake, OH • 3d ago

Finance, Accounting & Banking

Job Summary Avient is seeking a summer intern to join the Corporate Finance team, which provides global solutions and services to enable Avient and its customers to reach world-class performance. The Internship provides...

3d ago

Go to Apply

Security Professional Bank Facility

Allied Universal • Brooklyn, OH • 5d ago

Finance, Accounting & Banking

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

5d ago

Go to Apply

Lead Service Officer (Commercial Loan Closer)

KeyBank • Brooklyn, OH • 5d ago

Finance, Accounting & Banking

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 Qualified candidate must report to one of the office sites listed 2 days per week; be local to that office location. Job Brief: Responsible for either closing or servic...

5d ago

Go to Apply

Accounting Specialist I

US Tech Solutions • Brooklyn, OH • 5d ago

Finance, Accounting & Banking

Duration: 3-4 months contract (with possible extension) Job Description : TOP 3 requirements Financial acumen (accounting), initiative, resilience, and bonus skill (adaptability to change) Description: Under direct super...

5d ago

Go to Apply

Personal Banker

KeyBank NA • Lakewood, OH • 1w ago

Finance, Accounting & Banking

Location: 1435 Warren Road - Lakewood, Ohio 44107 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. Personal Bankers engage clients in deeper conversa...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.