Back to Jobs search

Account Operations Director - (Eastern Time Zone)

CBRE • Boise, ID • 3w ago

Job ID

235779

Posted

28-Aug-2025

Service line

GWS Segment

Role @type

Full-time

Areas of Interest

Facilities Management

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

As a CBRE Account Operations Director, you will assist with overseeing the department responsible for all office services, client support services, and business operations activities.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You'll Do:

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

Assist with executing operational strategies, ensuring efficient and effective operations for a small market area.

Act as a key business partner to put in place initiatives and start process improvements.

Partner with local and regional senior management to develop and implement strategies that optimize operational performance and support the business.

Manage client services support activities to drive the productivity of client-facing professionals.

Direct the business operations activities regionally. Develop partnerships with internal departments management.

Implement the strategic delivery of communications plans and programming in support of the business and internal departments.

Partner with other members of the Corporate Communications team, local and regional business partners, and cross-functional partners to ensure messaging alignment across all channels.

Advise on, create, and deliver clear and concise strategic messaging and content across a variety of internal and client-facing communications channels.

Manage relationships with the business and matrix partners to define strategy, review progress, and seek feedback.

Interpret, develop, and execute functional policies, procedures, and processes. Ensure systems and processes are compliant with regulations globally, account MSA, and client requirements.

Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.

Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.

Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.

Significantly improves and changes existing methods, processes, and standards within job discipline.

Eastern time zone preferred.

What You'll Need:

Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.

Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $165,000 annually and the maximum salary for the position is $190,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

The application window is anticipated to close on September 7, 2025 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE

Go to Apply

Share this job

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Boise, ID • 2h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2h ago

Go to Apply

QM Nurse Consultant

CVS Health • Boise, ID • 2h ago

Hospital & Medical

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

2h ago

Go to Apply

QM Nurse Consultant

CVS Health • Boise, ID • 3h ago

Hospital & Medical

3h ago

Go to Apply

HL7 Analyst

COOLSOFT • Boise, ID • 3h ago

HL7 Analyst (Jobs in Boise, ID) Requirement id 155199 Job title Analyst Job location in Boise, ID Skills required SQL Development, HL7, Critical Thinking, Open Date 19-Sep-2025 Close Date Job @type Contract Duration 12 M...

3h ago

Go to Apply

Automation Specialist

Consolidated Electrical Distributors • Boise, ID • 4h ago

Summary Job title: Automation Specialist Job ID: 202596860003 Department: Vancouver Columbia TRC Location: ID-Boise Description Summary: This position is responsible for driving the APR's business strategy to accelerate...

4h ago

Go to Apply

Bookkeepe

Robert Half • Kuna, ID • 4h ago

Description Do you have excellent data entry skills and a familiarity with a wide range of financial transactions? Robert Half has frequent needs from our clients in the local area for an entry level Bookkeepers. Bookkee...

4h ago

Go to Apply

Front Desk Coordinator

Robert Half • Nampa, ID • 4h ago

Retail & Hospitality

Description We are currently looking for a qualified Executive Assistant to assist our clients' frequent needs in the local area. In this position, you would be given various responsibilities that encompass managing and...

4h ago

Go to Apply

Full Charge Bookkeeper

Robert Half • Meridian, ID • 4h ago

Finance, Accounting & Banking

Description We are currently seeking a dedicated and detail-oriented Full Charge Bookkeeper for ongoing needs for our local clients. This is an excellent opportunity for an individual looking to grow professionally in a...

4h ago

Go to Apply

Customer Service Representative

Robert Half • Meridian, ID • 4h ago

Management & Administrative

Description Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client's ongoing needs in the area. The Customer...

4h ago

Go to Apply

Payroll Specialist

Robert Half • Nampa, ID • 5h ago

Finance, Accounting & Banking

Description We are continuing to look for an experienced Payroll Specialists to help assist local clients with their ongoing needs on a contract basis. The ideal candidate is someone who has experience for managing a com...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.