Supervisor, Transmission and Distribution Line Construction
Company Tucson Electric Power
Location Tucson, AZ
Requisition ID 6101
About Us
UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.
We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.
Your Employer of Choice
Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.
We create opportunities for employees to thrive through:
Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution for eligible employees, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.
Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .
Job Description - Supervisor, Transmission and Distribution Line Construction
Position Description
Responsible for planning, organizing, and directing the overall operation of the T & D Line Construction area in accordance with policies and procedures, current federal, state and local standards, guidelines and regulations governing the Utility industry. Providing quality and efficient customer service to customers through the daily supervision of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training and problem solving.
Position-Related Responsibilities
Supervises, coordinates, provides leadership to, and facilitates the activities of assigned work group, including safety, prioritizing, workflow allocation, quality control, staff scheduling, performance reviews and employee relations.
Addresses disciplinary and/or performance issues, in conjunction with LR/HR, according to company policy, and communicates effectively with employees regarding corrective action.
Provides feedback to employees during progress reviews; provides direction to employees and resolves technical questions; monitors workflow allocation to minimize overtime, backlog and customer complaints.
Reviews area operations to identify process and procedure improvements. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
Provides input and administers work group budget to ensure cost-effective use of resources. Estimates costs and analyzes actual cost variance from budget and explains differences.
Coordinates and interfaces with other TEP groups to ensure activities are scheduled effectively.
Identifies viable alternative solutions to resolve customer requests and plans activities to eliminate delays.
This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.
Management Responsibilities
Ensure that the Company's management principles, policies and programs are consistently practiced and continually support the Affirmative Action Plan.
Assume fiduciary responsibility for operating the business and provide recommendations on cost improvement measures.
Ensure that the Performance Management program is administered uniformly and effectively.
Comply with and administer the terms and conditions of the Collective Bargaining Agreement when applicable.
Administers personnel functions, including recruiting, review and approval of job descriptions and salary classifications, and selection and placement of personnel. Participates in hiring, termination, promoting, assignment and direction of staff.
Ensure compliance with all applicable local, state and federal laws, regulations and standards, company policies, practices and ethical obligations to investigate, evaluate and recommend appropriate resolution to employee complaints.
Promotes and participates in the professional development, personal growth and career planning of staff. Motivate, recognize and reward, coach, counsel, train; provide feedback to employees during performance reviews. Participates in Leadership Development programs.
Addresses disciplinary and/or performance issues, according to company policy, and communicates effectively with employees regarding corrective action. Has input into the adjustment of grievances and administration of discipline.
Plans day-to-day operations, estimates personnel needs and schedules and assigns work. Evaluate the structure and team plan for continual improvement of the efficiency and effectiveness of the group.
Knowledge, Skills & Abilities
(Equivalent combination of education and experience will be considered.)
High school diploma or GED.
A bachelor's degree in related field, or equivalent work experience.
Demonstrated ability to communicate effectively with diverse groups across functional lines. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
Broad-based business knowledge, including financial analysis and project managementand a thorough knowledge of electric utility services, products, service requirements, construction standards, codes, ordinances, franchise agreements, Blue Stake laws, rights-of-way and easements and related permitting.
Proficient in the use of personal computer applications, including but not limited to, Microsoft Excel, Word, PowerPoint, and Outlook. STORMS and/or other Work Management Systems and Microsoft Project a plus.
Supervisor, Level I:
Assigns work to section personnel and evaluates work status to ensure satisfactory progress and completion.
One to three years of relevant experience, preferably including experience in the Customer Services function for a utility. Prior supervisory experience preferred.
Supervisor, Level II:
Oversees and assures that all activities are performed in a manner which optimizes costs and efficiencies for the organization.
Three to five years of relevant experience, preferably including experience in the Customer Services function for a utility. Prior supervisory experience required.
Pay Rate: Salary determined based on candidates experience and qualifications.
All job offers are contingent on successful completion of a pre-employment drug screen and background check.
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