Medical Receptionist

Robert Half • Warsaw, IN • 3d ago

Description

Are you a friendly, organized, and detail-oriented professional looking for a fast-paced work environment? Our busy pediatric medical facility is actively seeking a Front Desk Receptionist to join our dedicated team. With appointments every 30 minutes for multiple patients, we're looking for someone who thrives in an energetic office setting and takes pride in providing exceptional care to our young patients and their families.

Position Details

Job Title: Front Desk Receptionist

Schedule: Full-time, Monday-Friday, 10:30 AM - 7:30 PM

Key Responsibilities

Greet patients and families with a positive and professional demeanor upon arrival.

Efficiently manage patient check-ins and check-outs, ensuring all necessary documentation is completed.

Answer a high volume of phone calls, respond to inquiries, and schedule appointments in accordance with office protocols.

Maintain the daily appointment schedule, accounting for multiple providers operating simultaneously with back-to-back 30-minute appointments.

Verify patient insurance information and assist with necessary pre-authorizations or billing inquiries.

Handle administrative tasks such as filing, scanning, data entry, and maintaining an organized and clean front desk area.

Coordinate with medical staff to ensure the flow of patients through the office is smooth and timely.

Provide top-notch customer service, addressing patient concerns and coordinating with team members to resolve issues effectively.

Requirements

Qualifications

Previous experience in a medical office or healthcare front desk role is highly preferred.

Familiarity with electronic medical record (EMR) systems (e.g., Epic, Cerner) or scheduling software is a plus.

Strong organizational skills and ability to multitask in a fast-paced environment.

Exceptional communication skills, both in person and over the phone.

A compassionate and patient-centered mindset, particularly when working with children and their families.

High school diploma or equivalent (required); additional training or certification in healthcare administration is a bonus.

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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