Private Bank Consumer Credit Risk and PM Lead

Citizens • San Francisco, CA • 8h ago

Description

Citizens Private Bank continues to grow and this expansion in the consumer loan portfolio requires new roles in first line risk management. The Private Bank Consumer Credit Risk and PM Lead position is a critical hire in the development of the Private Bank infrastructure to monitor, implement policies and establish processes for risk management. This person is responsible for end-to-end ownership of risk strategy & execution including credit losses. This leader will be responsible for oversight of credit results through strong thought leadership on policy creation and amendment based on solid analytical foundations, bank risk appetite and profitability informed by market and field sales feedback. This role partners with business leadership to navigate risk concerns and attain portfolio objectives. Accountable for leveraging the expertise of shared functions such as collections, governance, loss forecasting and risk systems to ensure the full needs of the business portfolio teams are met/exceeded.

Primary responsibilities include

Develop & lead portfolio credit risk strategy and execution and provide end-to-end portfolio risk management services contributing to financial results.

Lead staff in establishing risk management procedures and standards, developing risk management analyses and reports, developing approval procedures and guidelines on risk limits by @type of product and / or transaction, and in establishing management and administrative procedures to ensure adherence to policies.

Serve as a point of escalation for key issues or time sensitive decisions.

Leverage shared functions & centers of excellence to support portfolios ensuring soundness & implementation of credit and collections policies in partnership with shared collections function, Appropriate risk appetite for portfolios leveraging shared function expertise, governance & controls oversight and Successful execution of risk systems for business.

Manage new and existing contract negotiations, leveraging Sourcing teams.

Partner with Advanced Analytics COE on new tools, machine learning and alternate data.

Monitor emerging risks from changes in economic, regulatory, consumer, competitor or political environments and assess and address the potential impacts to the business.

Qualifications

7+ years in first line risk management with at least 3 of those years in leadership of process/policy design and development/execution of consumer lending risk strategy

Bachelors degree in Finance or related field required

Strong proficiency in the following areas is preferred: private bank industry insight, critical thinking, leadership, compliance management, credit portfolio management, risk management framework, learning agility, client-centricity, persistence and tenacity.

Excellent communication and interpersonal skills, attention to detail and consistent follow up are preferred to contribute to strong collaborative partnerships with stakeholders.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F

Pay Transparency

The salary range for this position is $170,000 - $225,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay , comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

09/26/2025

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.