Retail Branch Manager

Woodforest National Bank • Raleigh, NC • 4d ago

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone ofthe largest employee-owned banks in the country!

The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time.

Key Responsibilities:

Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.

Must be a "Keeper of the Woodforest Culture" and possess the ability to create energy around Retail objectives and initiatives.

Recruit, train, retain and motivate staff to ensureprofitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.

Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.

Proactively grow business deposits and loans through inside and outside business calling.

Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.

Embrace and lead a technology driven customer experience.

Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.

Inspire and lead team members to reach their full potential.

Demonstrate flexibility to perform every other duty as assigned.

Competencies Required:

Must be proactive when seeking business outside of the branch.

Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.

Must be open to direct coaching and feedback.

Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.

Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.

Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.

Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.

Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.

Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.

Minimum Qualifications/Experience: · 5 years of relevant and transferrable sales and/or customer service experience. OR a Bachelor's degree and 3 years of relevant and transferrable sales and/or customer service experience. · 1 year of experience leading and directing the activities of a sales team is required. · Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. · We prefer candidates who reside within our community

Formal Education & Certification: · High School Diploma or equivalent required.

Work Status: · Full-Time.

Supervisory Responsibility: · Responsible and accountable for all personnel and employment decisions at assigned branch/location.

Travel: · Up to 50% or more outside of branch or as needed by customer.

Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

Job: *Branch Banking

Organization: *North Carolina

Title: Retail Branch Manager

Location: North Carolina-Raleigh

Requisition ID: 069404

Similar Jobs

Bakery Assistant

Wegmans • Raleigh, NC • 19h ago

Retail & Hospitality

Schedule: Part time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years...

19h ago

Go to Apply

Digital Assurance & Transparency - IT Audit Senior Manager Products & Services

PwC • Raleigh, NC • 23h ago

Retail & Hospitality

Specialty/Competency: Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% At PwC, our people in audit and assurance focus on providing independent and objective assessments of fi...

23h ago

Go to Apply

Maintenance Technician

Jefferson Apartment Group • Apex, NC • 1d ago

Retail & Hospitality

Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction and property management services. We are s...

1d ago

Go to Apply

Retail Sales - Part Time

Lowe's • Garner, NC • 2d ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

2d ago

Go to Apply

2nd Shift Maintenance worker

Performance Food Group • Knightdale, NC • 2d ago

Retail & Hospitality

127967BR Job Title: 2nd Shift Maintenance worker Location: CM Raleigh, NC (2259) Job Description: We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchas...

2d ago

Go to Apply

Buyer I

Belcan • Raleigh, NC • 3d ago

Retail & Hospitality

Buyer I Job Number: 359678 Category: Procurement / Buyer Description: Job Title: Buyer I Location: Raleigh, NC Zip Code: 27615 Duration: 6+ months Pay Rate: $30/hr. Keyword's: #Raleighjobs; #Buyerjobs. Start Date: Immedi...

3d ago

Go to Apply

KIA QUICK LUBE TECHNICIAN 4 DAY WORK WEEK

Hendrick Automotive Company • Cary, NC • 3d ago

Retail & Hospitality

Hendrick Kia of Cary Location: 90 MacKenan Drive, Cary, North Carolina 27511 Summary: The Lube Technician is responsible for performing express lube duties on vehicles. Supervisory Responsibilities: This job has no direc...

3d ago

Go to Apply

Sales Manager, National Partners and eCommerce

Eaton Corporation • Raleigh, NC • 3d ago

Retail & Hospitality

Eaton Corporation's North America Electrical Sales Division is hiring a remote Sales Manager, National Partners and eCommerce, located within 50 miles of any U.S. Eaton facility. What you'll do: The Sales Manager will pl...

3d ago

Go to Apply

(Remote) Manager Global Service Delivery Operations - Casualty Claims

Sedgwick • Raleigh, NC • 4d ago

Retail & Hospitality

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

4d ago

Go to Apply

SAP Aero Space Manufacturing Senior Manager

PwC • Raleigh, NC • 5d ago

Retail & Hospitality

Specialty/Competency: SAP Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 80% At PwC, our people in business application consulting specialise in consulting services for a variety of busin...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.