Description:
Hyatt Hotels Corporation seeks an enthusiastic Central Sales Manager to join our growing Central Sales Management department, where you'll focus on group lead response for a portfolio of Select & Full-Service hotels as well the management of a team of Lead Specialists.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Central Sales Manager will be responsible for responding to leads at multiple Select Service & Full-Service properties daily. They will assist a team of Lead Specialists to deliver strong performance in reactive group support and transient RFP execution. The Central Sales Manager must be able to coach team members and ensure high performance. This person will be responsible for managing a team and hotels across the Americas. The Central Sales Manager would be someone who has demonstrated, through performance, a thorough understanding and competence in Group & Transient sales, Hyatt systems and the hotel/business travel industry.
They will have thorough experience with professional selling skills: opening, probing, supporting, closing. Must possess exceptional negotiating skills. Must be proficient in general computer knowledge and able to train and monitor the process of sending referrals, setting traces and profiling accounts. Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets. Communication and organizational skills are of utmost importance for this position.
Qualifications:
Experience Required:
A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Strong organization and presentation skills
Must be able to work independently and simultaneously manage multiple tasks
Must be outgoing and a proven self-starter
A minimum of 3-5 years of hotel sales or comparable experience preferred
Must be proficient in general computer knowledge, Envision, Opera, and Cvent
Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheet .
Experience Preferred:
· Bachelor's degree
· Previous Hyatt Group Selling experience
· Experience working with Transient RFP Process & Cvent Transient
· Previous managerial experience
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The salary range for this position is $85,000 to $90,000. This position is also eligible for an annual bonus.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office
Pay Basis: Yearly
Job Level: Full-time
Job: Sales
Req ID: CHI014856
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
