Staff Business Operations Manager

Intuit • San Diego, CA • 8h ago

Overview

Intuit's mission is to become an AI-driven expert platform, and our ability to plan and execute with speed is crucial to that success. We're looking for a Staff Business Operations Manager to lead our in-year planning processes.

In this role, you will be a strong driver and leader, transforming how Intuit plans and executes by designing and improving planning processes for our planning community. You'll work to remove friction, increase efficiency, and accelerate the pace of innovation, ultimately helping us power prosperity for our customers around the world. We need a leader who can bring a customer-obsessed mindset to our internal operations, delivering an effective and delightful experience.

What you'll bring

6-8+ years of experience leading strategic transformations at a large technology or fintech company. Experience in a top-tier consulting firm or a strategy/business operations team is a plus.

Demonstrated understanding of Enterprise Portfolio Management and the Product Delivery lifecycle, including investment management, resource management, dependency management, and agile software development.

Proven experience in process design for scale, including requirements gathering, analysis, and collaboration with product management.

Deep experience and understanding of company-level strategy, operating models, and performance drivers.

Demonstrated ability to solve complex, end-to-end problems-from framing strategic questions to generating innovative recommendations.

Proven ability to formulate and lead organizational change management efforts, communicating with impact and providing transparency to stakeholders.

Strong driver of cross-functional teams, decisions, and outcomes, while navigating and clarifying ambiguities.

Preferred: Strong academic record preferred. MBA, or equivalent experience, from a nationally recognized institution is a plus.

How you will lead

Drive the thinking for enterprise-level planning, execution, and dependency management processes, leveraging original insights, external learning, and stakeholder feedback.

Provide thought leadership to frame strategic questions, define recommendations, and articulate a case for change to executives.

Identify opportunities, risks, and roadblocks with clear mitigation strategies and solution options to improve planning capabilities.

Design and run rapid experiments and data analysis to test hypotheses, learn, and recommend paths forward.

Define and lead change management strategies as we innovate on our planning processes.

Champion and communicate our planning strategy, building organizational discipline and connecting strategic goals to tactical execution.

Drive executive communication by presenting a clear point of view and influencing others to take action on the most critical areas with compelling, data-backed arguments.

Act as a key partner to Global Architecture teams and other Business Operations groups to improve planning processes and tooling, reducing complexity and increasing execution velocity.

Drive process success and stakeholder empathy by collecting and analyzing voice-of-customer data to accelerate decisions and outcomes.

Own key relationships across the enterprise to remove roadblocks and friction in our processes.

Work with the team to support the operations and customer success of our in-year planning processes, which translate company-wide annual goals into action.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $161,500.00 - 219,000.00Southern California $150,000.00 - 202,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Intuit

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