Description
Are You Ready to Transform Supply Chains with AI?
Join AWS Supply Chain's team to pioneer our next-generation AI-powered decision intelligence platform. We're re-imagining enterprise planning with Agentic AI-autonomous systems that learn, recommend, and act alongside humans. If you're passionate about solving complex supply chain challenges through AI and shaping a product with cross-industry impact, this role is for you.
As a key member of the AWS Supply Chain team, you'll drive the adoption of our solution, an adaptive AI system that unifies planning, data, and automation. You'll work directly with strategic customers to deploy AI agents for inventory optimization, demand-supply alignment, and real-time decision-making. Your expertise will bridge supply chain operations, ERP ecosystems, and AI innovation, ensuring that we deliver measurable business outcomes while guiding its evolution across industries as diverse as energy, manufacturing, and more.
We are looking for a highly talented and technical/functional Supply Chain practitioners who can help guide customers in their adoption of the AWS Supply Chain and provide the requisite guidance and insight to the product management teams to continually improve the suite of applications. This candidate will join a Global SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to join AWS's world-class teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies.
Successful candidates will have demonstrated experience designing and deploying solutions across the end-to-end supply chain. Domain areas of expertise include but not limited to:
Planning: Demand planning, Supply planning, Integrated business planning
Supply Chain Networks: manufacturing & distribution network optimization, control towers, global trade
Inventory Management & Order Fulfillment: Available to promise, fulfill to promise, warehouse planning & operations
Inventory optimization, Demand Intelligence, operational data harmonization, multi-domain agentic workflows and AI-driven decision automation.
Key job responsibilities
Key job responsibilities
Engage with light house customers, set/manage their expectations, identify and remove barriers to adoption.
Conduct customer briefing and use the customer feedback to continually improve the product direction, identifying/confirming market needs and understanding customer priorities
Provide direction, clear set of priorities to the technical product managers to support early-stage adoption.
Solid functional /technical understanding of integration requirements to source systems of record, including major ERPs (SAP/Oracle/Infor/NetSuite)
Work with the Sales organization and help them understand how to position capabilities, use cases that can be addressed with current product capabilities and prioritize product features with inbound PMs based on their feedback.
A day in the life
The ideal candidate will possess functional and technical understanding of integration requirements for major ERP's such (SAP, Oracle, Infor, NetSuite) that will enable you to represent AWS Supply Chain requirements to the community of product managers, developers, & architects. The ideal candidate should also have demonstrated the ability to think strategically about business, product, and technical considerations.
We are looking for someone who is passionate about:
Providing supply chain thought leadership to our customers and AWS Supply Chain teams. Lead lighthouse customers in adopting AI agents (monitoring, root cause analysis, recommendation) to automate inventory management, reduce stockouts, and resolve demand-supply mismatches.
Translate customer feedback into product priorities, ensuring our agents align with real-world use cases like supplier risk mitigation and network optimization.
Ensure we deliver measurable business results for our customers with the implementation of AWS Supply Chain
Engage with customers to understand their business drivers to improve the AWS Supply Chain application portfolio.
Identify new opportunities in finance, logistics, or procurement where decision intelligence can drive value. Partner with technical PMs to improve the agent framework, prioritizing features based on customer needs.
Enable sales teams to position Prism's unique differentiators: adaptive learning, Amazon's supply chain IP, and reduced implementation timelines.
Innovate: Work on a wide range of supply chain use cases.
About the team
IWhy AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree, or Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
Preferred Qualifications
6+ years of supply chain experience
5+ years of leading large complex programs experience
Experience in complex problem solving, and working in a tight schedule environment
Experience working cross functionally with tech and non-tech teams
Experience using data and metrics to drive improvements
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
