Customer Service Associate

Walgreens • Norristown, PA • 7h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1665306BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 699 W GERMANTOWN PIKE,NORRISTOWN,PA,19403

Full District Office Address: 699 W GERMANTOWN PIKE,NORRISTOWN,PA,19403-04233-06837-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06837-NORRISTOWN PA

Similar Jobs

Site Reliability Operations Manager

Philips • Malvern, PA • 3h ago

Management & Administrative

Join Philips Ambulatory, Monitoring and Diagnostics (AM&D) in a high-performing, multicultural team focused on ensuring the reliability and scalability of our infrastructure and services. Your role: Drive the technic...

3h ago

Go to Apply

Manager, Performance Marketing

Project Management Institute • Newtown Square, PA • 4h ago

Management & Administrative

Reference #: 3676194883 Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference? Make an impact. Join PMI. How will you make a difference to PMI? PMI is looking f...

4h ago

Go to Apply

Channel Marketing Manager

Dorman Products, Inc. • Colmar, PA • 4h ago

Management & Administrative

Reference #: 1299815000 Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket r...

4h ago

Go to Apply

Sr. Enterprise Account Manager

Certara USA, LLC • Wayne, PA • 4h ago

Management & Administrative

Reference #: 2252 Overview Certara is a growing company that provides a dynamic and exciting place to work. Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our soci...

4h ago

Go to Apply

Manager, Markets Compliance

KPMG • Philadelphia, PA • 4h ago

Management & Administrative

Reference #: 119863 The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market en...

4h ago

Go to Apply

Account Manager, Non-Pharma

IQVIA • Philadelphia, PA • 5h ago

Management & Administrative

Account Manager, Non-Pharma OVERVIEW IQVIA's Non-Pharma team is a dynamic division within our Emerging Biopharma business, dedicated to serving clients who require deep healthcare insights but do not own pharmaceutical p...

5h ago

Go to Apply

Management Liability Strategic Marketing Specialist

MMC Corp • Philadelphia, PA • 5h ago

Management & Administrative

Graham Company, a division of Marsh McLennan Agency, is an insurance brokerage and consulting firmcommitted to creating a healthy, safe, and prosperous tomorrow. We valueempathy, discipline, integrity, courage, and tenac...

5h ago

Go to Apply

Customer Service Associate

Wawa, Inc. • Horsham, PA • 7h ago

Management & Administrative

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people...

7h ago

Go to Apply

Customer Service Specialist

Canon USA & Affiliates • Upper Darby, PA • 7h ago

Management & Administrative

Overview Service Desk operations managing customer calls and emails. Resolves and / or escalates as appropriate. Responsibilities Responsibilities depend on assigned level (I, II) and business needs Responsible for the e...

7h ago

Go to Apply

Customer Service Representative

Pfizer • Collegeville, PA • 7h ago

Management & Administrative

ROLE SUMMARY As the initial point of contact, the Customer Service Representative serves as the face of Pfizer to our vaccine and hemophilia customers, including but not limited to health care professionals, home health...

7h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.