Virtualization and Cloud Integration
Configure and manage virtual machines in a VMware environment, including ESXi hosts and vCenter.
Assist with the setup and maintenance of virtual networking and clustered environments, including virtual distributed switching & network engineering experience.
Support the integration of on-prem systems with cloud platforms like AWS or Azure.
Monitor performance of virtual systems and assist in capacity management and tuning.
Support converged and hyperconverged infrastructure platforms (e.g., VxRail), with working knowledge of differences between these systems and traditional chassis-based SAN architectures.
Support converged and hyperconverged infrastructure platforms (e.g., VxRail), with working knowledge of differences between these systems and traditional chassis-based SAN architectures.
Configure and maintain virtual distributed switching within VMware environments; apply foundational network engineering principles to optimize performance and segmentation.
Backup and Disaster Recovery
Support backup operations and maintain recovery procedures for both storage and virtual systems using Commvault HSX as our enterprise backup platform.
Assist with periodic testing of backup jobs, validating recovery processes, and documenting results for audit and compliance readiness.
Monitor and manage cloud-based backup targets, including integration with AGP where applicable, to ensure availability and performance of offsite recovery options.
Collaborate with senior staff and security teams to align data protection practices with internal policies and regulatory requirements.
Automation and Operational Efficiency
Use scripting tools such as PowerShell, PowerCLI, Aria Automation, Bash, or Python to automate routine infrastructure tasks.
Support efforts to improve system reliability, performance, and repeatability through automation.
Assist with reporting on storage and virtual environment metrics to help identify improvement areas.
Technical Support and Troubleshooting
Respond to tickets and service requests related to storage and virtualization technologies.
Assist in troubleshooting technical issues and documenting solutions for recurring problems.
Participate in an on-call rotation to help resolve high-priority incidents outside of standard business hours, ensuring timely response and continuity of services.
Collaboration and Team Coordination
Work closely with other infrastructure, networking, and application teams to support deployments and ongoing operations.
Contribute to team meetings, planning discussions, and cross-functional initiatives.
Escalate complex issues to senior engineers and follow through on recommended actions.
Learning and Knowledge Sharing
Stay informed on new tools and best practices related to storage, virtualization, and cloud technologies.
Share knowledge with peers and support a culture of continuous improvement.
Participate in training opportunities and support documentation efforts.
Minimum Qualifications
Five (5) years of experience as an IT Infrastructure Engineer with a focus on storage and VMware virtualization.
"Additional education may be considered in lieu of some experience"
Candidate must receive and maintain a 'passing' status from Metro Nashville Police Department (MNPD) background check.
Candidates with accreditations earned in a foreign institute are encouraged to apply.
Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.
Preferred Experience, Knowledge, Skills, and Abilities
Bachelor's degree in Computer Science, Information Technology, or related field
Certifications such as VMware Certified Professional (VCP), Microsoft Azure Administrator Associate, CompTIA Server+ or Cloud+, ITIL Foundation, or vendor-specific credentials (e.g., Pure Storage, NetApp, Dell EMC, Commvault)
Experience using enterprise ticketing tools such as SMAX, ServiceNow, or Microsoft Service Manager
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.
Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.
Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.
Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
01
What is the highest level of education you have completed?
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02
If you have a degree, indicate your major field of study in the area below.
03
How many years of experience do you have as an IT infrastructure Engineer with a focus on storage and VMware virtualization?
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1 year
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3 years
4 years
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04
Briefly describe your experience as an IT Infrastructure Engineer with a focus on storage and VMware virtualization. If none answer "n/a"
05
Briefly describe your experience using enterprise ticketing tools such as SMAX, ServiceNow, or Microsoft Service Manager. If none answer "n/a"
Required Question
Employer
Metropolitan Government of Nashville & Davidson County
Address
Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210
Phone
(615) 862-6640
Website
http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx
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