Labor Relations Administrative Manager
Job ID: 12835
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Labor Relations NYCTA
Date Posted: Aug 25, 2025
Description
JOB TITLE:
Labor Relations Administrative Manager
DEPT/DIV:
Labor Relations
WORK LOCATION:
2 Broadway
FULL/PART-TIME
FUL L
SALARY RANGE:
$82,000 - $92,000
DEADLINE:
Until filled
This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Position Objective:
The Labor Relations Administrative Manager is responsible for planning and administering all support activities for Labor Relations. Responsibilities include, but are not limited to: financial planning, budget analysis, inventory control, safety compliance, space planning, HR Liaison, Kronos Coordinator, FMLA Coordinator, and co-managing all support staff. Also, operate as the Data Owner of the DAN module in PeopleSoft. Duties include maintaining and preserving accurate database information, running query reports, monitoring access roles of NYCT & MTA Bus employees to the DAN module, and providing DAN training as Subject Matter Expert (SME) in conjunction with HR Training, on an as-needed basis. Act as liaison with MTA IT, handling all computer-related matters (software/hardware) impacting the Office of LR. In addition, this role is responsible for supporting the Labor Relations executive team, specifically the Deputy Chief Labor Relations (DCLR), ensuring confidentiality on all matters. Act as liaison between the DCLR and individuals at all levels, both internal and external environments. Conduct research, handle information requests, and facilitate the timely response to Executive Correspondence (President's Office, MTA HQ) from the IG's Office, Governor's Correspondence Office. Perform Ad-hoc special projects and prioritize critical issues.
Responsibilities:
Manage the day-to-day operations of the DCLR, providing confidential high-level executive and administrative support for both LR. Act as liaison between the DCLR and individuals at all levels of the organization (internally/externally). Conduct research, handle information requests, and facilitate timely Executive Correspondence. Perform Ad-hoc special projects and prioritize critical issues. Assist the DCLR in all aspects of LR processes. Delegating support staff for the assurance of an efficient business office environment for the DCLR.
Manage the planning and administration functions for the Office of Labor Relations relating to financial planning, budget analysis, inventory control, safety compliance, and space planning. Develop annual operating budget, administer and analyze OTP and personnel budgets, monitor purchase controls, design organization charts, and identify and define financial needs. Direct LR's safety programs to ensure policy compliance and provide quarterly Safety reports to the Office of System Safety. Oversee the facilities for the Pre-Arbitration and Arbitration Suites and the movement of staff's work location.
As Data Owner for the DAN module in PeopleSoft, duties include maintaining and preserving accurate database information, such as deleting incorrect/duplicate entries, running query reports, monitoring access roles of NYCT & MTA Bus employees to the DAN module and provide DAN training as Subject Matter Expert (SME) in conjunction with HR Training, on as-needed basis. Act as liaison with MTA IT relating to all computer-related matters (software/hardware) impacting the Office of LR
Supervise LR support staff and administer workloads. Identify personnel needs and staffing patterns. As HR Liaison, coordinate personnel administration related to recruitment and promotions. Also, as LR's Kronos Coordinator, assist staff in timekeeping and payroll issues, and update employee-supervisor information. Assist LR staff relating to FMLA leave submissions.
Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review pthe erformance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
Other duties as assigned.
Qualifications:
Knowledge/Skills/Abilities:
Demonstrated experience with Labor Relations.
Knowledge of HR/LR related policies, rules, and regulations, and collective bargaining procedures,
Knowledge of budget analysis and preparation of oversight of financial expenditures.
Knowledge of NYC Civil Service Systems
Excellent communication and interpersonal skills.
Excellent organizational and presentation skills.
Demonstrated ability to work with all internal levels within a given organization.
Demonstrated ability to communicate and interact well with external agencies. External agencies may include the Governor's Office for New York State, the New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
Demonstrated ability to work in a high-profile, high-pressure environment effectively.
Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
Demonstrated analytical capabilities and quantitative skills.
Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook
Education and Experience:
Bachelor's degree in Public Administration, Business, Transportation, Public Policy, or a related field, or an equivalent combination of education and experience, may be considered in lieu of a degree.
Minimum 5 years of related experience.
2 years of managerial/supervisory experience
P referred:
Prior experience working in a large, multi-faceted, fast-paced organization or governmental body.
Attainment of or in the process of attaining specific functional licenses or certifications in the area of specialty, if applicable.
Familiarity with the MTA's policies and procedures.
Familiarity with the MTA's collective bargaining procedures
Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites .
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
