Medical Secretary

SUNY Upstate Medical University • Syracuse, NY • 2d ago

Job Summary: 1. Primary responsibility is answering incoming calls from patients, referring providers and processing referrals and coordinating the surgeons multiple schedules including clinic appointments, surgery schedule, administrative and academic schedules.

Requires exemplary customer service skills with a focus on providing a compassionate, efficient experience as well as the ability to multitask. Individual will engage with diverse populations from varying socio-economic backgrounds and educational levels.

Fulfills clerical responsibilities as assigned that may include checking schedules/ coordinates with the surgical schedulers, as necessary, sending/ receiving patient medical records; obtaining lab/x-ray reports, hospital noted, referral information ect.; completing forms/requisitions as needed; scheduling appointment; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately Obtains insurance authorizations and pre-certifications in accordance with insurance company policies as necessary. Must be able to attain authorizations through the appropriate websites and by calling the insurance companies directly

Fulfills organizational responsibilities as assigned including respecting/promoting patients rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor and keeping an open-line of communication with surgeon. Also facilities communication between

the patients and surgeon.

Other duties as assigned.

Minimum Qualifications:

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Previous experience in an ambulatory medical office and use of computer systems such as Epic, Word, Outlook, Chartmaxx, etc is preferred. Knowledge of PCMH preferred.

Work Days:

Monday - Friday 8:00 am - 4:30 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.00 - $25.88

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management

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