Seasonal Customer Service

Michaels • Michigan, Michigan • 4h ago

Store - DET-SOUTHFIELD, MI

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Part-Time Seasonal Customer Service Associate

Michaels • Tennessee, Tennessee • 4h ago

Management & Administrative

Store - NASH-HENDERSONVILLE, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck un...

4h ago

Go to Apply

IT Solution Analyst III Scheduling and Referral Management

Banner Health • California, California • 4h ago

Management & Administrative

Department Name: IT Clinical Care-Corp Work Shift: Day Job Category: Information Technology Estimated Pay Range: $37.14 - $61.90 / hour, based on location, education, & experience. In accordance with State Pay Transp...

4h ago

Go to Apply

Remote Customer Service Representative

EchoStar • Tennessee, Tennessee • 4h ago

Management & Administrative

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod...

4h ago

Go to Apply

Airport Project Manager

KDG Construction Consulting • California, California • 8h ago

Management & Administrative

KDG Construction Consulting is seeking a Project Manager to join our growing team. The Project Manager will act as the primary IT liaison and airport/owner representative responsible for the T5 R&R project. Primarily...

8h ago

Go to Apply

CYP Child and Youth Program Operations Clerk

Commander, Navy Installations • California, California • 9h ago

Management & Administrative

Summary Navy Child and Youth Programs (CYP) offers early care and youth services in center-based (birth to five), facility-based (age 5-12), and recreational environments (teen; youth sports and fitness). CYP Operations...

9h ago

Go to Apply

ADMINISTRATIVE PROGRAM COORDINATOR

Headquarters, Air Force Reserve Command • California, California • 22h ago

Management & Administrative

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: to serve as the primary point of contact to th...

22h ago

Go to Apply

Commissary Support Clerk

Defense Commissary Agency • Ohio, Ohio • 1d ago

Management & Administrative

Summary Serves as the Commissary Support Clerk in a Defense Commissary Agency (DeCA) location. The primary purpose of this position is to perform a variety of store-level work associated with accounts and price maintenan...

1d ago

Go to Apply

DEPUTY FORCE REQUIREMENTS OFFICER

U.S. Pacific Fleet, Commander in Chief • California, California • 1d ago

Management & Administrative

Summary You will serve as a Deputy Force Requirement Officer in the Deputy Assistant Chief of Staff of COMMANDER NAVAL AIR PACIFIC. The Secretary of Defense has ordered a department-wide hiring freeze subject to certain...

1d ago

Go to Apply

CDO - AI Data Quality Data Scientist - Sr Manager

PwC • California, California • 1d ago

Management & Administrative

Specialty/Competency: Data Quality Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 20% At PwC, our people in data and analytics engineering focus on leveraging advanced technolog...

1d ago

Go to Apply

Strategic Account Manager - K12 Commercial HVAC

Carrier • California, California • 2d ago

Management & Administrative

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in in...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.