Consumer Loan Operations Supervisor

CHILDRENS HOSPITAL MEDICAL CENTER OF AKRON • Tallmadge, OH • 13h ago

Full-time, 40 hours/week Variable day shift Monday through Friday Onsite Summary: The Operations Supervisor is responsible for overseeing a small team of non-exempt individual contributors within a specific functional area or small department. This role includes managing day-to-day operations, ensuring team productivity, and maintaining high standards of quality and safety. The Operations Supervisor has accountability for their functional area or department Responsibilities: Oversee daily administrative and operational task within the assigned functional area or department to ensure efficient patient flow, optimize appointment scheduling and minimize wait times.

Supervise and provide leadership to administrative and clinical support staff, including hiring, training, scheduling, and performance management.

Responsible for performance evaluations, disciplinary actions, and terminations.

Ensure optimal use of resources, including staffing, equipment, and materials.

Responsible for the ongoing development of employee engagement initiatives.

Assist in managing office finances, including billing, invoicing, and expense tracking, to support the financial health of the practice.

Ensure compliance with company policies, procedures, and safety standards.

Manage operations at 1-2 locations, ensuring consistency and alignment with company standards.

Other duties assigned. Other information: Technical Expertise Excellent communication, interpersonal, and organizational skills.

Ability to make informed decisions, solve problems, and handle multiple priorities.

Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.)

Leadership and supervisory skills with the ability to manage and motivate a team. Education and Experience Education: Associate's degree required. In lieu of an Associate's degree, minimum 4 years of experience in healthcare administration is required. Bachelor's degree preferred.

Licensure: N/A

Certification: Certificate in Healthcare Management required within 2 years of the role.

Years of relevant experience: Minimum 1 year of healthcare experience required. Full Time FTE: 1.000000 Status: Onsite Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. EEO is the law, please click/copy paste the link below to learn more: http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf

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